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Senior Network Engineer (Level 3)

Full-time

Madre Integrated Engineering

  • Provide advanced diagnostics at system, application and infrastructure level for the system.
  • cCarry out root-cause analysis for major and recurring incidents and own the permanent fix.
  • Open and manage OEM back-to-back support cases under the same ticket and SLA clock.
  • Own configuration, firmware and software maintenance and coordinate manufacturer releases and upgrades.
  • Own the preventive-maintennace procedures and predictive monitoring for the system.
  • Maintain the design documents, SOPs and knowledge base: mentor and sign off Level-3 competence.
  • Provide technical assessments to the Change Advisory Board for changes to the system.
  • Own network design-level troubleshooting, firmware strategy, capacity and major change: lead Aruba/HPE back-to-back.

Requirements

  • Aruba (ACMP/ACEP) or Cisco (CCNP).

  • ITIL Foundation.

  • 7+ years senior network engineering experience.

Vacancy posted 22 days ago
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