Store Assistant

We’re looking for a highly capable, trustworthy, and proactive Assistant to act as an extension of the leadership team. You’ll be stepping into strategic tasks, managing cross-functional projects, and ensuring nothing falls through the cracks in the CEO’s world. If you're highly organized, business-savvy, and comfortable taking initiative, this is your opportunity to work closely with top leadership and make a real impact.

Key Responsibilities:

● Act as the CEO’s right hand, managing their schedule, inbox, priorities, and key communications
● Attend internal and external meetings on behalf of the CEO; take notes, follow up on action items, and ensure deliverables are met
● Manage cross-departmental projects, timelines, and team alignment on company goals
● Handle high-level correspondence, internal memos, and confidential documents with discretion
● Oversee the flow of studio operations, helping ensure everything is on track and
delivered without delay
● Assist with sourcing materials or handling day-to-day errands as needed
● Step into internal leadership support roles in the CEO’s absence
● Serve as the main point of contact for customers: taking orders, processing
payments, responding to messages, and addressing concerns professionally
● Manage and update our Shopify store, keeping orders accurate and up to date
● Record all incoming orders and coordinate them with the workshop for production
● Communicate directly with tailors: manage schedules, track timelines, and ensure
smooth workflow
● Schedule the employer’s calendar: meetings, appointments, and studio-related tasks
● Seek out industry connections and opportunities for pop-ups, exhibitions, and events

Requirements:

● Strong communication and organizational skills
● Confident with basic tech: Google Sheets, Shopify (training can be provided)
● Comfortable with customer interaction and follow-up
● Reliable, proactive, and detail-oriented
● Ability to manage time well and juggle multiple responsibilities