Spa Therapist

What’s the job?

As Spa Therapist / Receptionist , you are responsible to provide a full range of massage and beauty therapy treatments, maintaining high standards throughout each treatment and performing retail sales to all members and guests. Promote the desired work culture by living the 5 winning ways value: Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.

• Performing different types of massages, beauty treatments, and wellness therapies
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest
• Communicating with guests during massages to adjust massage techniques as required
• Resolving guest complaints and reporting any accidents to the supervisor
• Cleaning and sanitizing work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use
• Explaining massages, treatments, and therapist to guest and providing suitable recommendations as needed
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor
• Enquiring about guests' medical conditions and allergies before providing spa services
• Suggest and promote retail products or additional services

What We Need From You

Ideally, you’ll have some or all of the following competencies and experience:

• Similar experience in a luxury hotel
• Experience in effective learning and development methods
• Ability to work in a fast-paced and diverse work environment
• Strong interpersonal skills and excellent command of written and spoken English
• Additional language is an added advantage
• Strong organizational skills
• Result-oriented and self-motivated along with a positive attitude

What We Offer

We’ll reward all your hard work with a competitive salary and benefits.