Banquet Captain

YOUR LEGACY STARTS WITH US

At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. 

FIND PURPOSE IN YOUR PASSION

At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.

Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:

• A rewarding career within one of the most recognized and prestigious luxury brands in the world.
• Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. 
• Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
• Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
• A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:

1. Exclusive training and leadership development programs
2. Recognition and rewards for exceptional service
3. Preferential Members Rates at Marriott Hotels Globally
4. Dining & Wellness discounts for your family and you
5. Medical Insurance Coverage
6. An HR team dedicated to your success and wellbeing

OUR EXPECTATIONS FROM THE ROLE:

The Banquet Captain is responsible for supervising banquet service operations to ensure the flawless execution of events in accordance with The Ritz‑Carlton Gold Standards . This role leads banquet service associates during functions, ensuring exceptional guest experiences through personalized service, attention to detail, and operational excellence.

Key Responsibilities

Service & Guest Experience

• Lead and supervise banquet service staff during meetings, conferences, weddings, and special events.
• Ensure all events are executed according to event orders (BEOs), brand standards, and guest expectations.
• Anticipate guest needs, personalize service, and create memorable experiences consistent with The Ritz‑Carlton service values.
• Serve as the primary point of contact during events to handle guest requests, concerns, and service recovery when needed.
• Maintain professional service etiquette and appearance at all times.

Operational Execution

• Conduct pre‑event briefings to communicate event details, service sequence, and assignments.
• Coordinate with Culinary, Sales, Stewarding, and Event Management teams to ensure seamless event flow.
• Confirm correct setup of function rooms, including table arrangements, décor, audio‑visual support, and service equipment.
• Supervise food and beverage service to ensure correct timing, presentation, quality, and temperature.
• Monitor compliance with food safety, hygiene, and alcohol service standards.

Leadership & Team Management

• Assign duties and manage staffing levels during events.
• Coach, motivate, and support banquet associates to maintain high service performance.
• Assist with training new team members and reinforcing brand service standards.
• Model Ritz‑Carlton leadership behaviors and promote a respectful, inclusive work environment.

Administrative & Quality Control

• Verify accuracy of BEOs, guest counts, menu selections, and timing.
• Ensure billing accuracy by confirming consumption, charges, and event completion details.
• Maintain cleanliness, organization, and proper handling of banquet equipment and storage areas.
• Participate in daily line‑ups, departmental meetings, and continuous improvement initiatives.

Required Skills & Qualifications

• Previous banquet or food & beverage supervisory experience, preferably in a luxury hotel environment.
• Strong leadership, communication, and interpersonal skills.
• Excellent attention to detail and ability to multitask in a fast‑paced environment.
• Solid understanding of banquet service styles (plated, buffet, cocktail, family style).
• Working knowledge of food safety, hygiene, and beverage service standards.
• Ability to work flexible shifts, including evenings, weekends, and holidays.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Preferably Female

In joining Marriott Hotels, you join a portfolio of brands with Marriott International.  Be where you can do your best work,  begin your purpose,  belong to an amazing global team, and  become the best version of you.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.