IT Supervisor

Department: Admin & Finance
Job Title: IT Supervisor
Reports to Finance Manager

Job Function/ Description:
The IT Supervisor plays a key role in managing the day-to-day operations of the IT department, ensuring the smooth functioning of Technology Systems and Infrastructure for the Club’s requirements. This role involves providing Technical support, implementing IT policies and Procedures, and Collaborating with other departments to meet the Club's Technology needs. The IT Supervisor also contributes to strategic planning, project management and technology initiatives to enhance productivity, efficiency and innovation.Your duties and responsibilities include, but not limited, to the following;

Key Responsibilities:
1. Responsible in the line Management of other IT Technicians within the club.
2. Provide general Technical support related to IT matters, but not limited to:
• Network and Applications Management
• Computer Systems Management
• Monitoring the condition of Network Resources and reporting any damage or problems to the Management.
• Ensuring systems backup procedures are followed regularly.
• Ensuring latest anti-virus is running successfully.
• Ensuring the Smooth Operation of the Wireless Network.
• Ensuring the smooth running of club's applications.
3. Maintaining, installing and supporting the use of Computer equipment and peripherals for Administrative use within the club.
4. Monitor and keep a log of all breakdowns and alterations to the Club’s systems.
5. Advise on the technical aspects of the club’s IT development and Hardware / Software purchases.
6. Checking the Operations of the Club’s IT systems and reporting any equipment is in need of repair or upgrade.
7. Maintain an accurate record of Software licenses and report infringement to the Management.
8. Maintain a detailed stock record of Club’s IT Hardware and Peripherals.
9. Liaise with IT equipment suppliers and vendors in the event of technical issues which require IT specialist support.
10. Provide Security to Club’s logical and physical IT infrastructure.

Qualifications Required
1. Bachelors Degree in Computer Science or a related field.
2. Strong Technical Skills in Network Administration, System Administration, Database Management, Hardware & Software trouble shooting.
3. Experience required: Minimum 3 years experience in Hospitality Sector.

Skills required
1. Analytical thinker.
2. Self corresponding.
3. Should have a high level of initiative.
4. Excellent leadership, problem-solving, and communication skills.
5. Ability to manage multiple projects and ensure smooth day-today IT operations.
6. Flexibility to work irregular hours, including evenings,weekends, and holidays, as needed