Elevator Service & Modernization Sales Engineer - Perm

Job Responsibilities:

Maintenance Sales: Scout, Track, creating leads, and sign Annual 3rd parties Maintenance Contracts in the Market. Inspect the Equipment, Estimate the Price, prepare the Contract Terms, Submit Contract and Negotiate Terms and Price and get the Contract Signed in an appropriate manner. Monitor Contracts signed and renew them prior to the Expiry. Work to attain 100% inclusion of all projects, where Company Products are employed, into Company's Maintenance Portfolio. Prepare and submit all internal Reports as required and follow up on the status regularly. Timely collection of all due payments and promoting the company's Good Name are also essential. Follow up all tenders (Public / Private) and prepare all related documents required.

Modernization Project Sales: Generate Enquires, Review Specifications, Select Suitable Solutions, discuss with the Technical team, Maintenance manager, Send Enquires to the pricing team, Prepare quotes Price and Specifications, prepare and submit technical & commercial offers including specification comparison, terms, and conditions, planned delivery lead time, communicate with the client/contractor/consultant or any other reliable source to get the target price, and shortcomings of company offer, explore and suggest possible ways to overcome the price difference and shortcomings and resubmit the offer in a timely manner, satisfying contract deliverables and collection of due amounts for the contracted project. Follow up all tenders (Public / Private) and prepare all related documents required.

General Sales Responsibilities:

Interact with clients (Business owners, buildings managers, real estate companies, facility managements, developers, building maintenance team.etc.) and make good rapport to get support in selecting company services & solutions for their projects, organize and conduct presentations & seminars to promote the company's products & services, liaise with clients, and make sure that company name are included in the vendor's/service provider's list of each project, meet targets set by the company time to time, prepare and submit all internal reports as required and follow up the status regularly.

• Proactively develop and create customer relationships in all areas of responsibility
• Ensures customer satisfaction and solves complaints with the rest of the PIEC team
• Document and maintain the customer and contact information in PIEC CRM System.
• Accountable for leads, opportunities, orders and contracts to meet the sales target/ budget in line with pricing targets including proactively generating opportunities from outside the current customer base
• Accountable for finding customer needs and proposing services & solutions matching with those needs
• Responsible for pricing using the approved tendering/pricing tools
• Validate that the contents of the contract and the order received from the customer are in line with the final offer and negotiation process outcome
• Maintain full information of tenders, opportunities, tasks and visits, while keeping PIEC CRM up to date
• Generates new opportunities from outside current customer base
• Responsible for timely and accurate reporting in CRM
• Weekly/Monthly reporting and forecasting
• Estimating, tendering and quoting small and large project submissions and actively following up
• Develops PIEC service business market share, renewal rate, and position in your customer base and increase the 3rd party base as per target
• Understand customer needs and requirements to capitalize on all lead opportunities, orders and contracts.

Elevator Design:

• Collaborate with the design and engineering teams to develop customized elevator solutions based on client specifications for modernization projects
• Utilize CAD software to create detailed design drawings and schematics, for modernization projects when required.
• Ensure compliance with industry standards, codes, and regulations in all design proposals for modernization projects.

Reporting Structure:

As a Service & Modernization Sales Engineer, you will be reporting to the Sales Manager Service & Modernization, or what will be assigned by the management.