Program Manager

Job Description – Program Manager

Job Purpose Summary

The Program Manager is responsible for managing programs and projects implemented in accordance with the highest professional standards. The role contributes to translating strategies into coherent programs and projects that address developmental needs and emergency interventions within the country. The Program Manager also coordinates program resources and operations to ensure timely implementation, achievement of expected results, and delivery within the approved budget.

Key Duties and Responsibilities

• Supervise humanitarian and development needs assessments using appropriate research and analysis methodologies.
• Ensure timely preparation of program and project proposals in accordance with quality monitoring guidelines and donor requirements.
• Develop detailed program plans for progress tracking and reporting.
• Develop and apply suitable tools and techniques to measure project performance against planned activities.
• Ensure delivery of all program activities on time, within scope, and within budget.
• Ensure fulfillment of legal, administrative, and technical requirements for implementing approved programs and projects.
• Ensure preparation and submission of periodic interim reports to the Field Office Manager and headquarters and supervise reports required by governmental counterparts.
• Participate in internal tender committees and comply with company's policies in a transparent and fair manner.
• Manage changes in project scope, schedules, and costs using appropriate verification techniques.
• Coordinate with third parties, internal resources, and contractors to ensure timely project implementation.
• Follow up on projects to ensure partner compliance with contractual obligations.
• Identify and resolve issues affecting program implementation and escalate unresolved matters in a timely manner.
• Implement final handover procedures for completed projects in accordance with local laws and company policies.
• Supervise technical teams and ensure task completion in line with required standards.
• Communicate and coordinate with government entities and partners, sharing information and expertise.
• Close completed programs and projects and issue final technical and financial reports with comprehensive documentation.
• Manage project risks and implement mitigation measures.

Other Duties

• Prepare and maintain a donor database covering all international donors in the country.
• Manage relationships with donors, implementing partners, and stakeholders.

Job Requirements & Qualifications

• Education: Bachelor’s degree in Business Administration, Project Management, or a related field.
• Experience: Minimum of 7 years in humanitarian work and program/project management.
• Skills: Strategic thinking, management skills, project management, diplomacy and persuasion, languages, interpersonal skills, analytical reporting, computer skills.
• Knowledge: Program and project planning, data and information collection.
• Abilities: Ability to assess situations and challenges affecting workflow; ability to work under pressure.