Search Results: 14,476 vacancies
...POSITION SUMMARY
Assist staff with expediting problem payments (e.g., problems... ...credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-... ...Accounting specifications.
Assist management in hiring, training, scheduling,...
...in and check-out process runs as smoothly as possible and that guests are escorted to the correct room.
Responding to requests or... ...prevent complaints.
Acting as a link between guests and hotel management.
Attending meetings with management to discuss problems and...
...We are seeking an experienced Guest Relations Assistant Manager to join our company. You should possess an outgoing personality to make clients feel satisfied and comfortable. You will assist with guests enquiries and resolve any dissatisfaction.
JOB RESPONSIBILITY...
...in/pre-registration procedures. Sell a room/accommodation to guests without reservations.
Anticipate sold-out situations, identify... ...types, vouchers, paid-outs, charges, and provide change.
Assist management in motivating and coaching employees; serve as a departmental...
...24079039
Job Category Rooms & Guest Services Operations
Location Delta... ...? N
Position Type Non-Management
POSITION SUMMARY
Assist staff with expediting problem payments... ...regarding satisfaction with guest-related issues. Process all guest check-ins...
...in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations, identify... ...types, vouchers, paid-outs, charges, and provide change. Assist management in motivating and coaching employees; serve as a departmental...
Responsiblity:
Maintaining a deep knowledge of company products and services.
Building and maintaining strong relationships with prospective and existing clients.
Researching and pursuing new business opportunities.
Identifying clients' needs and requirements...
...calm and collective
- Must be flexible in terms of working hours
- A hospitality diploma is an asset
- Knowledge of Property Management System and Windows, MS Office Suite an asset
- Prior experience in customer service an asset
- Proven ability to handle cash...
...Ability to deal with difficult interactions and work under pressure
Managerial experience working in a customer service function
Flexibility to respond to a variety of different work situations
A passion for delivering an exceptional level of guest service...
•Provide upscale guest service experiences for clients throughout their stay •Ensure clients... ...personalized services •Coordinate and manage communication between guests and staff... ...conveniences and programs offered •Manage guest relations team to ensure we comply with all...
...Responsiblity:
Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing... ...Processing guest payments.
Coordinating with bell service and staff management.
Being a source of information to guests on various matters...
...Guest Relations OfficerIdeally, you'll have some or all of the following competencies and experience we're looking for:
Similar experience in a luxury hotel and/or resort
Knowledge in Opera PMS is essential
Strong communication skills
Strong interpersonal...
...seeking for passionate and dynamic guest focused Front Office... ...guests.
As a Guest Services Manager you are responsible to provide... ...Handle guest complaints and assist in maintaining smooth relationships... ...will be well versed in Guest Relations and Executive Club operations...
...networking events.
Drafting and posting social media and web content according to the company's social media strategy.
Assisting the communications manager with the management of the company's external image.
Maintaining calendars and appointments.
Tracking projects...
...Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP... ...all requested amenities before VIP Guest arrival
Manage the Guest Relations Desk in the hotel lobby
Serve as the main point of contact...
...Check-in/check-out hotel guests courteously and efficiently; process... ....
Provide information and assistance to all guests and visitors.... ....
Maintain positive guest relations at all times.
Resolve... ...report; report discrepancies to Manager.
Process all check-outs. Resolve...
...Develops, coordinates and implements the organization’s public relations strategy to build relationships and communicate a positive image... ...positive image of the corporation to the external publics.
Manages the dissemination of information with targeted publics through...
...Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
Secure payment; activate/reissue room keys.
Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.
Communicate to appropriate staff...
...current customer You will work in coordination with the company s management team and customer service representatives and utilize the... ...provided customer relationship management tool to manage all sales related activities, including opportunities, customer visits, and...
...strategic initiative to shift the Employee Relations department from one of escalation to a... ..., internal investigations, performance management, harassment, discrimination, retaliation... ...while mitigating risk to the Company
Assist with supporting documentation for all reductions...