...customer experience vulnerabilities.
Answering questions or inquiries that the customer needs to know.
Providing high-quality service that meets all customer needs and enhances their level of satisfaction.
Research and view the latest information and products of...
...complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional...
Fintros is looking to onboard a Jr. Financial Analyst in early Q1 2018. Interviews will be conducted the second week of January.
What you will do
Developing reports using Hyperion to assist in the analysis of financial results as requested
Prepare, analyze...
...satisfaction.
Provide information to guests about room features, property amenities, and local areas of interest.
May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet...
Follow up on achieving goals on a monthly, semi-annual and annual basis.
Work with management to evaluate and improve processes and policies.
Monitor and report revenue and cash flows.
Supervising the implementation of the organization’s policies.
Determine...
...Customer Service Representatives to provide superior customer services to all customers calling the call centre.
Guide customers on... ...troubleshoot and identify solutions to resolve customer issues.
Agent to follow-up and check complaint status with the concerned...
...A strong focus on customer service
Prior experience in hotel front office operations is preferred
Excellent communication skills; fluency in English is required
Be able to work shifts, weekends and public holidays
Computer skills in Ms Office; experience with...
Responsiblity:
Generating sales leads.
Managing incoming calls.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Identifying customers' needs.
Meeting sales objectives.
Following procedures and policies...
Are you organized and independent?Are you great with numbers? If your answer is YES then this might be the perfect job for you. We're hiring staff accountants to handle our bookkeeping, financial analysis, and accounting in order.
We're a recently funded and rapidly...
...The Royal Service Agent is the heart beat of the hotel operation. They will process all external and internal calls either by redirecting calls or assisting the caller. The Royal Service Agent will take ownership of the caller’s request and ensure follow up according to...
...Qualifications
To execute the position of Guest Services Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
High school diploma or equivalent and...
...The primary responsibility of a guest service agent is to provide expertise services in a courteous manner.
You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s...
...utmost politeness, efficiency, and friendliness. You must remain up-to-date with current knowledge about all the hotel products, services and facilities including; room types and rates, food and beverage outlets and promotions, spa and health club offerings. You will...
CONFIDENTIAL
Urgent Requirement!!
Minimum Job Requirements:
Job Location: Doha, Qatar
Minimum Job Requirements:
- Candidates should be locally available in Qatar. With NOC & transferable Visa.
- With valid Qatar ID.
- Candidate must have 02-03 years of...
● Kicking off truly memorable guest experiences with the warmest of welcomes
● Acknowledging IHG Rewards Club members and returning guests in person or over the phone
● Taking, managing, and receiving payments for guest bookings
● Making the check-in and check-out...
...efficient reception experience for Guests, including check in/out, and complete audit procedures, as required • Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments • Demonstrate a high level of customer...
...credit policy• Dealing with colleagues from all departments, particularly housekeeping, finance and reservations• Ensure that the guest service desk is operationally prepared and stocked at all times to be available to guests as a point of contact• Maintaining the privacy of...
• Offer consistently professional, friendly, warm and engaging service
• Give a warm welcome and check in guests taking into account the established SOPs
• Check out of departing guest in accordance with the established standards
• Sell rooms to walk-in guests and...
...Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.
Processing guest payments...
...As a Guest Service Center Agent, you will be responsible for dealing with guest requirements in a courteous and professional sales-oriented manner to both internal and external guests.
Similar experience in a luxury hotel and/or resort
Very good English communication...
...Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts...
Answer, record, log, and process all guest calls, requests, questions, or concerns.
Operate telephone switchboard station.
Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered...
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions.
Verify/adjust billing for guests.
Communicate to appropriate staff...
Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus Offered
Licensed Therapist / Counselor Details:
~100% remote work
~ High volume of regular client referrals
~ Therapy focused model with zero administrative work
~...
...by guests in a professional and polite manner in order to guarantee customer satisfaction.
Implementing procedures to improve services offered with the aim of attracting more customers.
Hiring and training staff in matters of professional conduct, and ensuring that...
...About the role
Promote and sell Al Maha Services to walkin customers create bookings based on online/email requests and answer customer enquiries to achieve the assigned revenue targets within prescribed time frames. Assist the sales force in order to achieve revenue...
...customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Calm, efficient, and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when...
Das bedeutet:
Erste:r Ansprechpartner:in für unsere nationalen und internationalen Gäste an der Rezeption
Sicherstellung eines freundlichen und schnellen Check In und Check Out der Hotelgäste
Fachgerechte Betreuung und Beratung unserer Gäste
Annahme, ...
...Department
INFORMATION & COMMUNICATION TECHNOLOGY
Primary purpose of job
Support the delivery of highquality customer service focused technical support and provide timely and accurate problem
resolution to a wide range of complex technical issues to achieve...
...efficient reception experience for Guests, including check in/out, and complete audit procedures, as required • Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments • Demonstrate a high level of customer...