...Manage large volumes of incoming and outgoing calls in a timely mannerFollow communication "scripts" when dealing with different topicsDetermine... ...extra stepsKeep records of all conversations in our contact center database in an understandable wayAttending educational seminars...
Power International Holding Qatar
Doha
a month ago
...We are seeking a dedicated Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing efficient and effective customer service. This role requires excellent communication...
Al Abdulghani Motors
Doha
more than 2 months ago
...about property facilities/services and room accommodations. Follow sales techniques to maximize revenue.
Input and access data in... ...reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the...
The Ritz-Carlton
Doha
16 days ago
Urgent Requirement!!
Minimum Job Requirements:
Job Location: Doha, Qatar
Minimum Job Requirements:
- Candidates should be locally available in Qatar. With NOC & transferable Visa.
- With valid Qatar ID.
- Candidate must have 02-03 years of experience in similar...
The Ritz-Carlton
Doha
more than 2 months ago
-Handle customer inquiries regarding all types of services according to the Call Center
processes and KPI s and by the suitable approach (telephone, fax, mai
l,..) in the required time frame.
-Capture information and enter data into the computer system (CRM) in...
Zero One Business Solutions
Doha
more than 2 months ago
Responsiblity:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
...
qatar manpower agency
Doha
9 days ago
...sesizărilor clienților.
Vei apela clienții care și-au manifestat dorința de a fi contactați.
Vei contacta clienți pentru: welcome call, promovare servicii/ produse, sondaje de opinie.
Vei răspunde în scris clienților la solicitările și sesizările înregistrate prin...
Energy Jobline
Doha
a month ago
...Job Description
About the job Call Center Agent
JOB DESCRIPTION:
Take customer calls and provide accurate, satisfactory answers to... ...in the customer service area they focus in, such as accounts, sales, technical support or another area
Ability to speak multiple...
...Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing... ...; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed...
Alfardan Medical with Northwestern Medicine
Doha
more than 2 months ago
...Job Description
Job Summary
The Call Center Agent answers incoming calls from patients who want to book/change/cancel appointments,... ...patients about their appointments.
This role also to make sales or recommendations for doctor services that may better suit patient...
...Answering or making calls to clients to learn about and address their needs, complaints... ...relationships with clients and other call center team members based on trust and reliability... ...consistent customer service.
Making sales or recommendations for products or services...
Weill Cornell Medicine
Doha
more than 2 months ago
...Recognize document and alert the supervisor of trends in customer calls and recommend possible process improvements.
Diligently... ...the entire banking products provided through the customer care center and related risks together with a working knowledge of front office...
Talent Pal
Doha
15 days ago
Responsible for providing customer service and technical support to customers via phone, email and chat. This can include responding to customer inquiries, resolving customer problems, and providing product or service information.
Advanced Construction Technology Services ACTS
Doha
a month ago
...a problem, and to determine the best course of action.
Updating customer profile after addressing a problem is also part of a call center operator description.
Operators play a vital role in providing OTP assistance to customers. They may take customers’ orders, resolve...
Alfardan Medical with Northwestern Medicine
Doha
more than 2 months ago
About the job:
Responsible for providing oversight for customer service staff.
Responsible for establishing departmental policies and procedures.
Primary duties may include but are not limited to: Directs implementation and administration of benefit programs...
Confidential
Doha
more than 2 months ago
~ The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.
~· The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently...
Dusit Doha Hotel
Doha
more than 2 months ago
Teamwork:
Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results
Actively participate in wider hotel meetings
Interact with department and hotel staff in a professional and positive manner...
Hilton
Doha
more than 2 months ago
Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform...
Accor Hotels
Doha
more than 2 months ago
...Responsiblity:
Hiring, training, coaching, and leading call center representatives as they provide support for customers.
Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot...
Brunel Qatar
Doha
16 days ago
Responsiblity:
Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.
Processing...
Minor International Doha
Doha
a month ago
...operations of the customer service department and call centre to ensure high levels of customer... ...service representatives and call centre agents.
Monitor customer interactions to... ...Knowledge of customer service / call center technologies and best practices
Ability...
You will handle all room, food and beverage reservation inquiries regarding rates, packages and offers through telephone, fax and internet in a timely manner. You will provide courteous and efficient service in room reservations, outlets, restaurants and beverages and ...
فنادق انتركونتينتال IHG
Doha
21 days ago
...Job Description
Responsibilities:
# Make calls to different companies introducing business capabilities and helping to finding... ...service role is preferred.
# Proficiency in using call center software and systems.
Skills
Excellent communication...
...Submitting quotes and negotiating prices
Use sales software to track customer interactions and sales
Create and present sales presentations
Meet or exceed sales goals and objectives
Maintaining customer records in the CRM system
Provide feedback to management...
Management Solutions International MSI Qatar
Doha
a month ago
Welding Rod / Welding Machines (Victor Essab Telwin Miller Lincoln Helvi)
No. of Vacancies : 3
Garage Equipment / Machinery (Outdoor / Field)
No. of Vacancies : 3
Fixing (Hilti Fischer Rawl)
No. of Vacancies : 3
Car Consumables
No. of Vacancies : 2
Power...
Talent Pal
Doha
14 days ago
...the products and services to the customers. • Identifying the potential customers via cold calling. • Working in collaboration with the team members. • Meeting the monthly sales goals and expectations. • Taking feedbacks from the customers and working upon them. • Writing...
Talent Arabia
Doha
a month ago
...Responsible for full sales & leasing process including Viewing, Follow up, Contract delivery, and Cheque collection.
Provide all necessary information on all aspects of properties to clients.
Intermediate negotiation processes, consult clients on market conditions...
شركة Golden Keys
Doha
a month ago
...Control Center Duty Officers
Qatar Airways Group Location Doha, Qatar Category Corporate & Commercial Job Id 2400005D Closing Date... ..., Duress and AC system. Maintain records, raise fault calls and liaise with relevant department as necessary to keep security...
Qatar Airways
Doha
4 days ago
...of return, and process rental extensions.
Receive telephone calls and handle customer issues or direct messages to appropriate personnel... ...rates and terms of rentals and get signatures through effective sales techniques to utilize service options.
Retrieve money...
saleh al hamad al mana co. qatar
Doha
7 days ago
...A Magic Center Agent accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge... ...promptly for both Guests and management
Ensure all wake up calls take place at the correct time
Demonstrate knowledge of all...