...Must Haves:
• 2+ years of high volume (80+) call center experience, ideally includes some outbound call center experience
• 1+ year remote work experience
• No more than 3mo work gap since last role
• Have been in past positions for 1+ years (do not want candidates...
Insight Global
Doha
2 days ago
Responsiblity:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
...
qatar manpower agency
Doha
9 days ago
...sesizărilor clienților.
Vei apela clienții care și-au manifestat dorința de a fi contactați.
Vei contacta clienți pentru: welcome call, promovare servicii/ produse, sondaje de opinie.
Vei răspunde în scris clienților la solicitările și sesizările înregistrate prin...
Energy Jobline
Doha
a month ago
...Responsiblity:
Hiring, training, coaching, and leading call center representatives as they provide support for customers.
Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot...
Brunel Qatar
Doha
16 days ago
...Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients...
Alfardan Medical with Northwestern Medicine
Doha
more than 2 months ago
...Processes Products Regulatory):
Acquire training to gain service and product knowledge on;... ...the supervisor of trends in customer calls and recommend possible process improvements... ...products provided through the customer care center and related risks together with a working...
Talent Pal
Doha
15 days ago
...Manage large volumes of incoming and outgoing calls in a timely mannerFollow communication "scripts" when dealing with different topicsDetermine... ...extra stepsKeep records of all conversations in our contact center database in an understandable wayAttending educational seminars...
Power International Holding Qatar
Doha
a month ago
...Answering or making calls to clients to learn about and address their needs, complaints... ...relationships with clients and other call center team members based on trust and reliability... ...suit client needs.
Taking part in training and other learning opportunities to expand...
Weill Cornell Medicine
Doha
more than 2 months ago
...Job Description
Responsibilities:
# Make calls to different companies introducing business capabilities and helping to finding... ...service role is preferred.
# Proficiency in using call center software and systems.
Skills
Excellent communication...
...Job Description
About the job Call Center Agent
JOB DESCRIPTION:
Take customer calls and provide accurate, satisfactory answers to... ...call center professionals to improve customer service
Help to train new employees and inform them about the companys customer...
...We are seeking a dedicated Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing efficient and effective customer service. This role requires excellent communication...
Al Abdulghani Motors
Doha
more than 2 months ago
...operations of the customer service department and call centre to ensure high levels of customer... ...customer experience
Conduct staff training and performance evaluations.
Skills... ...Knowledge of customer service / call center technologies and best practices
Ability...
...Job Description
Job Summary
Call Center Officer will answer and direct all The View Hospital’s incoming telephone calls, and lines... ....
Proactively participates in call center continuation training to enhance/increase knowledge, skills development, efficiency,...
...Qatar Aluminum Limited is seeking a passionate and resourceful Call Center Assistant to join our team. This is a part-time position with... ...Benefits: 1. Free accommodation provided for remote work. 2. Training and professional development opportunities. 3. Paid sick leave...
qatar aluminium
Dukhan
a month ago
...customer inquiries regarding all types of services according to the Call Center
processes and KPI s and by the suitable approach (telephone... ...Maintain the confidentiality of project & customer.
-Attend training while required
-Follow the QA Team leader and company...
Zero One Business Solutions
Doha
more than 2 months ago
Urgent Requirement!!
Minimum Job Requirements:
Job Location: Doha, Qatar
Minimum Job Requirements:
- Candidates should be locally available in Qatar. With NOC & transferable Visa.
- With valid Qatar ID.
- Candidate must have 02-03 years of experience in similar...
The Ritz-Carlton
Doha
more than 2 months ago
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type.
Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies ...
The Ritz-Carlton
Doha
16 days ago
...a problem, and to determine the best course of action.
Updating customer profile after addressing a problem is also part of a call center operator description.
Operators play a vital role in providing OTP assistance to customers. They may take customers’ orders, resolve...
Alfardan Medical with Northwestern Medicine
Doha
more than 2 months ago
Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform...
Accor Hotels
Doha
more than 2 months ago
...Job Description
Job Summary
The Call Center Agent answers incoming calls from patients who want to book/change/cancel appointments... ...services that may better suit patient’s needs. Take part in training and other learning opportunities to expand knowledge of company...
About the job:
Responsible for providing oversight for customer service staff.
Responsible for establishing departmental policies and procedures.
Primary duties may include but are not limited to: Directs implementation and administration of benefit programs...
Confidential
Doha
more than 2 months ago
...Evaluating the organization's individual and organizational development needs. Implementing various educational methods at the organization level, such as classroom and online training. Designing and delivering e-learning courses, workshops and various training courses...
Qatar Gas
Doha
more than 2 months ago
PSD Officer (Call Center)
Qualification:
• Nurses/Paramedical Specialists/Pharmacists Mandatory experience in Medical Insurance Good English and Arabic communication skills Advantage for those with prior experience in a call-center or customer-oriented role
• Flexible...
...requirements.
Certification in Human Resources (e.g., SHRM-CP, PHR, or equivalent) is a plus.
Location:
- Inspire Management Training Centre, with occasional travel for recruitment as required
Note: This job description is intended to convey information...
Qureos
Doha
3 days ago
...experience for our members and guests. Act as a role model for our brands mission service culture and values.
Conduct staff briefings trainings evaluate staff performance counsel and motivate departmental staff. Serve as a role model and first point of contact for all Guest...
Talent Pal
Doha
15 days ago
...client interaction and troubleshooting • Document and analyze call logs to spot most occurring trends to prevent future problems •... ...Production Specialists on improving technical knowledge • Collate trainings to be conducted as triage to bridge the skill gaps identified...
Wipro
Dukhan
a month ago
Reservations & Call Center Agent
Job Location : Qatar
Requirements :
• 4 & 5 Stars Hotels Background only
• Min. 2 years Experience in Qatar
• Valid Qatar Residency
Overview: The Market Development Representative (MDR) is responsible for prospecting, qualifying and generating new sales leads to support the Sales This individual will be a highly motivated, self-starter able to identify and develop new business prospects from multiple...
QATAR Airways
Doha
a month ago
If you aspire to join a Qatari multinational telecommunications company that is praised for its outstanding contributions to the telecom industry in the nation and beyond, feel free to submit your application for the job opportunities offered by Ooredoo Careers. Renowned...
Ooredoo Doha
Al Wakrah
more than 2 months ago
...Job Purpose
~ Develop and coordinate training programs pursuant to the Corporate Annual Training Plan to close competence and performance gaps and meet business needs. Analyze and compile the required Data to prepare Training and Education Reports.
Job Context...
Qatar Energy LNG
Doha
2 days ago