...problem, and to determine the best course of action.
Updating customer profile after addressing a problem is also part of a call center operator description.
Operators play a vital role in providing OTP assistance to customers. They may take customers’ orders,...
Alfardan Medical with Northwestern Medicine
Doha
more than 2 months ago
...Responsiblity:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported...
qatar manpower agency
Doha
3 days ago
...Must Haves:
• 2+ years of high volume (80+) call center experience, ideally includes some outbound call center experience
• 1+ year remote work experience
• No more than 3mo work gap since last role
• Have been in past positions for 1+ years (do not want candidates...
Insight Global
Doha
8 days ago
Responsiblity:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
...
qatar manpower agency
Doha
15 days ago
...Responsiblity:
Hiring, training, coaching, and leading call center representatives as they provide support for customers.
Answering... ...replacements or refunds.
Taking on other tasks or projects to support employees, other managers, and call center operations....
Brunel Qatar
Doha
22 days ago
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type.
Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies ...
The Ritz-Carlton
Doha
22 days ago
...Manage large volumes of incoming and outgoing calls in a timely mannerFollow communication "scripts" when dealing with different topicsDetermine customer needs, clarify information, research each issue, and provide solutions and/or alternativesSeize opportunities to sell...
Power International Holding Qatar
Doha
more than 2 months ago
...sesizărilor clienților.
Vei apela clienții care și-au manifestat dorința de a fi contactați.
Vei contacta clienți pentru: welcome call, promovare servicii/ produse, sondaje de opinie.
Vei răspunde în scris clienților la solicitările și sesizările înregistrate prin...
Energy Jobline
Doha
a month ago
...employees is more than 28000 serving up to 20 million customers operating through 1000 locations with an ATM network of 4300 machines.... ...Recognize document and alert the supervisor of trends in customer calls and recommend possible process improvements.
Diligently...
Talent Pal
Doha
21 days ago
...Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients...
Alfardan Medical with Northwestern Medicine
Doha
more than 2 months ago
Responsible for providing customer service and technical support to customers via phone, email and chat. This can include responding to customer inquiries, resolving customer problems, and providing product or service information.
Advanced Construction Technology Services ACTS
Doha
a month ago
...We are seeking a dedicated Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing efficient and effective customer service. This role requires excellent communication...
Al Abdulghani Motors
Doha
more than 2 months ago
...Teamwork:
Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results
Actively participate in wider hotel meetings
Interact with department and hotel staff in a professional and positive manner...
Hilton
Doha
more than 2 months ago
...alongside the Shift Engineer.
The incumbent is required to operate the field equipments in the assigned production units comprising... ....com and if you fit the client requirements, we can arrange a call to discuss the opportunity
With over 90 years' combined...
Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform...
Accor Hotels
Doha
more than 2 months ago
...Operations Manager
To plan, direct, and control the delivery all over Qatar.
To prepare a daily collection plan/schedule for all delivery... ...to 8 pm. Facilities are open six days a week. Receiving client calls is between 8:00 am to 9:00 pm.
What to expect: The work...
Talent Pal
Doha
5 days ago
Urgent Requirement!!
Minimum Job Requirements:
Job Location: Doha, Qatar
Minimum Job Requirements:
- Candidates should be locally available in Qatar. With NOC & transferable Visa.
- With valid Qatar ID.
- Candidate must have 02-03 years of experience in similar...
The Ritz-Carlton
Doha
more than 2 months ago
...Responsibilities
# Measure the effectiveness of all processes (budget, operations, and management, etc.)
# Determine company's strategic growth as part of the executive team
# Coordinate cross-functional initiatives and projects
Qualifications
# Must be in...
Confidential
Doha
4 days ago
~ Proven work experience as Operations Manager or similar role.
• Should have Excellent Knowledge about Products like Indoor Lightings, Outdoor Lightings, LED Lights, Switches & Sockets and other Electrical items.
• Establish production KPIs and conduct quality assessments...
Confidential Company
Doha
5 days ago
Degree/Diploma in Business Administration or equivalent.
Reports to Bio-Medical Engineering Manager and Head of Bio-Medical Engineering – Projects daily. Accurately performs all administrative and clerical tasks assigned to them.
Assists and contributes to the Biomedical...
Swan Global WLL
Doha
10 hours ago
-Handle customer inquiries regarding all types of services according to the Call Center
processes and KPI s and by the suitable approach (telephone, fax, mai
l,..) in the required time frame.
-Capture information and enter data into the computer system (CRM) in...
Zero One Business Solutions
Doha
more than 2 months ago
...Managed development and operations of a 24x7x365 real time analytics system responsible for identifying emerging outages from 130 million customer calls.
Value to business: financial impact 2.5 million for 4 hours of downtime.
Top 3 Must Haves:
~3+ years of General...
Insight Global
Doha
5 days ago
...Director of Operations
location Doha, Ad Dawḩah, Qatar category Hotel The Plaza Doha, LXR Hotel & Resorts Full-time HOT0AKS7 Posted: Apr 30th 2024 JOB DESCRIPTION A Director of Operations is responsible for the effective operational management of the hotel so Heads...
Hilton
Doha
4 days ago
What We Offer
In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:-
~ Duty meals
~ Birthday Leave on your birthday month
~ Medical, dental & optical benefits
~ Insurance Coverage
~25-50% F...
IHG Hotel & Resorts
Doha
more than 2 months ago
...Job Description:
Identifies operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; interviewing process supervisors and operators; completing troubleshooting procedures.
Identifies operational...
QATAR Petroleum
Doha
4 days ago
...JOB TITLE: Event Operations Manager (GCC Region)
START DATE: ASAP
EXPERIENCE LEVEL: 2+ years event experience at managerial level
A fantastic opportunity has arisen for an experienced, motivated and hard-working individual to join the Operations Team at GW Active...
GW Active
Doha
3 days ago
...description is not intended to be The employee will be expected to perform other reasonable duties as
For more information please call or email .
To view all available positions, please visit:
PHYSICAL DEMANDS Requires moderately heavy occupational...
CANDIDZONE QATAR
Doha
12 days ago
...warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests over the phone
Process all incoming and outgoing calls accurately and courteously
Records and controls accurately wake up calls
Assists guests with international calls and directory...
IHG Hotels & Resorts
Doha
11 days ago
...Answer, record, log, and process all guest calls, requests, questions, or concerns.
Operate telephone switchboard station.
Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered...
W Hotels
Doha
22 days ago
...The Senior Operations Engineer provides critical support to well services offshore operations as he/she coordinates with all QatarEnergy teams to gather their requirements through routine & non-routine meetings, prepares weekly, quarterly, and yearly plans for barges...
RIGZONE PETROLEUM COMPANY
Doha
2 days ago