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- ...Job Description ECCO Gulf Majorel Qatar is seeking a dedicated and professional Call Center Agent (Arabic Speaker) to join our dynamic team in Qatar. As a Call Center Agent, you will be responsible for delivering exceptional customer service and support to our clients...
ECCO Gulf Majorel Qatar
Qatar4 days ago - ...pertinent information and attend to inquiries, complaints and requests regarding reservations • Remain up to date with all the promotions... ...an accurate room status at all times • Ensure all incoming calls are answered as per the Rotana standards, information received...
- ...POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile... ...Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension...
- ...#Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed. #Provide... ...friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time. #Resolve guests complaints/ requests...
- ...covered with a baggage claim tag. ~Attend to guests complaints/ requests and liaise with the department concerned to ensure immediate... ...our rent a car agent available in the hotel. ~Handle telephone calls at the Concierge desk when required ~Excellent knowledge of the...
- ...laundry and electro-mechanical equipment. Attend to maintenance requests, as assigned by his supervisors in accordance with the... ...duties outside the scope of his trade in case of emergency, if so called upon To attend all on job training in accordance with the departmental...
- ...at sites. # Review with Service Manager for all the services call completed in the month, ensure all HSE procedures ( Site Preparation... ...for Offshore and onshore locations and mobilise to site on request. Ability to work in Oil and Gas plants both onshore and offshore...
- ...Job Summary Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non...
- ...reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number...
- ...Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling...
- ...POSITION SUMMARY Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview... ...without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High...
- ...of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and... ..., and scheduling of annual employee surveys. Answer phone calls and record messages. Assist management in hiring, training...
- ...Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventative maintenance... ...and supplies as needed. Record information for unfinished calls prior to shift change. Follow all company and safety and...
- ...Job Description Handle inbound and outbound reservation calls, emails, and online inquiries. Create, modify, and cancel reservations... ...with Front Office, Sales, and Revenue teams on special requests. Follow reservation procedures, brand standards, and SOPs....
- ...office. These include but are not limited to: Answer telephone calls and route calls promptly. Ensure the telephone messages are... ...that all accommodation/ transportation is arranged as per requested schedules for visitors. Prepare access card for new joiners....
- ...accurately in the PMS. Assist guests with inquiries, special requests, and hotel information to ensure a comfortable stay.... ...promote hotel services to maximize revenue. Manage incoming calls, messages, and guest requests in a timely and courteous manner....
- ...wellbeing OUR EXPECTATIONS FROM THE ROLE: Respond to guest requests for special arrangements or services (e.g., transportation,... ...special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact...
- ...files on a timely basis to confirm business. Uses outside sales calls to solicit existing and new guests. Conducts on-site client... ...booked business with other departments. Communicates guests requests to all departments in an effective and timely manner....
- ...Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling...
- ...track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist... ...accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company...
- ...responsibility in proving IT support to the end users’ for their day to day IT incidents and service requests; Key Responsibilities Provide first level support through call center or onsite, for all IT services. Escalate incidents to the next level when required support...
- ...VIPs arrivals in terms of room allocation, amenities and special requests of Guests. ~Achieve Quality Audit result of 95% and above... ...Follow up with Bell desk regards shuttle Bus. ~Daily courteous calls to guests in house. ~Report any unusual occurrences or requested...
- ...maintaining a positive first impression of the hotel. Handle incoming calls, emails, and correspondence, directing inquiries to the... .... Coordinate with other departments to support guest requests and operational requirements. Ensure confidentiality of guest...
- ...brands’ and companies’ policies and procedures are respected as requested by the Manager and that customer service standards are being... ...purchase bags in order to allow a smooth shopping experience Call customers after the delivery service in order to get feedback and...
- ...application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - confidential...
- ...decisions in the absence of Duty Engineer and act as the backup for calls when there are emergencies. Essential Duties and... ...storage areas. Carry duty mobile and respond promptly to all requests. Address and fulfil requests from both the engineering and other...
- ...including order planning, Purchase requisition, service entry sheets, call-off orders, service orders, Maintenance related Master data... ...preventive maintenance schedule. - Based on the daily new work request from production, Planning engineer shall prepare detailed activity...
- ...consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website....
- ...hotel and the satisfaction of hotel guests. Answer all incoming calls using the correct telephone etiquette, promptly and courteously... ...Doha (festivals, cultural events) to answer precisely to guest requests. Standard Responsibilities Comply and adhere to the...
- ...Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs) ~ Collaborating with sales and leadership to secure, retain, and grow accounts ~...
