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- ...calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been...
- ...Job Summary We are seeking a detail-oriented and analytical Reporting / MIS Analyst to support Contact Center operations through accurate reporting, dashboard development, and performance analysis. The successful candidate will be responsible for generating operational...
- ...calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been...
- ...including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review...
- POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests...
- ...Description Job Description We are seeking a detail-oriented Reservation Agent to assist customers with booking reservations, providing information on services, and ensuring customer satisfaction. This position is based at Riviera Rayhaan by Rotana Doha. Job...
- .... Job Description The Reservations & Royal Services Agent is responsible for delivering exceptional, personalized service... ...teams to ensure reservation accuracy Act as a single point of contact for VIP, Royal, and long-stay guests Deliver personalized and...
- ...The Helpdesk Agent (Call Center Agent) will serve as the first point of contact for users requiring IT support through phone, email, live chat, and ticketing channels. The role involves diagnosing and resolving technical issues, logging incidents and service requests...
- ...excellence. Job Description We invite you to join the world of luxury hospitality at Fairmont Doha as our new Front Office Agent. The Front Office Agent welcomes guests with warmth and professionalism, manages check-in and check-out procedures, handles...
- ...experiential-first travel. Job Description Job Summary We are seeking a warm, proactive, and service-oriented Guest Experience Agent to deliver exceptional guest service at Our Habitas Ras Abrouq , ensuring every guest enjoys a seamless, personalized, and...
$2700 - $4000 per month
...Our client, a multinational catering company, is currently looking for a Guest Relations Agent for one of its 5-star hotels in Doha, Qatar. Job Description: Review arrival lists to welcome guests. Attend to special guests (e.g. VIPs) and answer their inquiries...- ...Exciting Career Opportunity: Leasing Agent – Residential & Commercial Are you a results-driven real estate professional with solid... ...Deliver an exceptional customer experience from initial contact to handover Requirements Qualifications: Proven experience...
$2200 per hour
...Receptionist (Guest Service Agent) We are looking for a friendly, customer-focused Receptionist to join our team. The ideal candidate will be responsible for delivering exceptional guest experiences, managing front desk operations, handling member and guest inquiries...- POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests...
- ...opposite the iconic Museum of Islamic Arts. Job Description We are seeking a warm, proactive, and service-driven Guest Service Agent (GSA) to join our hotel team in Doha. As part of the Front Office department, you will be responsible for delivering exceptional...
- ...We are expanding our sales network and looking for driven, self-motivated Direct Sales Agents to help us bring our digital services to businesses and individuals across several markets. WE VALUE AND SUPPORT SERIOUS AGENTS Within our process, we deeply value...
- ...Corniche Road opposite the iconic Museum of Islamic Arts. Job Description We are seeking a detail-oriented Reservation Agent (Arabic Speaker) to join our team. You will handle all reservation requests via phone, email, and other communication channels while...
- Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand...
- ...and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper...
- ...and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper...
- ...The Front Office Agent is responsible for being the first point of contact for guests in a hotel or similar establishment. Their primary responsibilities include greeting guests hospitably as well as checking guests in and out efficiently, and also posting charges to guests...
- Company Description Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,50...
- ...operations professional to lead the management and coordination of administrative activities, contracts, and governance within the contact centre. You will analyze performance, drive process improvements, and prepare executive-level insights while coordinating with...
- ...requiring clarification or management attention. Analyze the contact center work environment, operational processes, employee... ...position in this same industry. ~ Bachelor's Degree ~ Contact Centre Experience is mandatory. ~ Fluent in Arabic & English #J-...
- ...support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their...
- ...reservations enquiries on phone, emails, etc. Act on flags and special requests. Membership Enrolment offered at any point of contact for non-member Guest. Ensure all guest complaints are dealt with immediately, then followed up according to the procedures and...
- ...deliver high-performing real estate investment opportunities. We are seeking a motivated and results-oriented Real Estate Sales Agent to join our growing team. In this role, you will guide local and international clients through profitable real estate investment opportunities...
QAR 24000 per year
...We’re looking for a passionate and service-oriented Concierge Agent to join one of Doha’s most dynamic hospitality destinations. This... ...Front Office team at The Ned Doha, you will be the first point of contact for many of our guests, providing expert assistance, local...- ...We are looking for enthusiastic and results-driven Telesales Agents to join our team. The successful candidate will be responsible for generating sales through outbound calls, promoting telecom products and services, achieving sales targets, and delivering an excellent...
- ...professional with a passion for cargo and customer service? We are seeking a highly motivated and experienced Senior Cargo Customer Service Agent to join our dynamic team! This is a Permanent position offering a challenging and rewarding opportunity to contribute to the success...
