Get new jobs by email

  • Consumer Contact Centre Advisor

     ...comprehensive product / service information to customers. Achieve consumer/client relationship targets and KPI’s, as set. Monitor customer contacts against service level agreements and flagging potential issues. Conduct periodic reviews to ensure clients are satisfied with... 

    Vodafone Qatar

    Doha
    3 days ago

  • Reporting / MIS Analyst (Contact Centre)

     ...Job Summary We are seeking a detail-oriented and analytical Reporting / MIS Analyst to support Contact Center operations through accurate reporting, dashboard development, and performance analysis. The successful candidate will be responsible for generating operational... 

    ECCO Gulf Majorel Qatar

    Doha
    4 days ago

  • Guest Relations Agent

    $2700 - $4000 per month

     ...Our client, a multinational catering company, is currently looking for a Guest Relations Agent for one of its 5-star hotels in Doha, Qatar. Job Description: Review arrival lists to welcome guests. Attend to special guests (e.g. VIPs) and answer their inquiries... 
    Doha
    16 days ago

  • At Your Service Agent (AYS)

     ...calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been... 

    Marriott

    Doha
    1 day ago

  • Executive Lounge Agent

    POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests...

    Marriott

    Doha
    22 days ago

  • Guest Experience Agent

     ...luxury hospitality at Fairmont Doha as our new Guest Experience Agent. As a Guest Experience Agent at Fairmont Doha, you will be the...  ...standards of luxury hospitality. Acting as a key point of contact throughout the guest stay, you will anticipate needs, build genuine... 

    FAIRMONT

    Doha
    a month ago

  • Front Desk Agent

     ...As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout... 

    Golden Tulip Doha

    Doha
    21 days ago

  • Welcomer (Front Office Agent)

    Company Description Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,50...

    ACCOR

    Doha
    26 days ago

  • Guest Service Agent

    Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities...

    ACCOR

    Doha
    26 days ago

  • At Your Service Agent (Element City Center Doha)

     ...support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their... 

    Marriott

    Doha
    19 days ago

  • Guest Relations Agent Intern

    Join  us at Accor,  where  life pulses  with  passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality...

    M GALLERY

    Doha
    1 day ago

  • Cluster Reservations Agent

     ...and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper... 

    Marriott

    Doha
    22 days ago

  • Concierge Agent

    QAR 24000 per year

     ...We’re looking for a passionate and service-oriented Concierge Agent to join one of Doha’s most dynamic hospitality destinations. This...  ...Front Office team at The Ned Doha, you will be the first point of contact for many of our guests, providing expert assistance, local... 

    The Ned City of London Sales

    Doha
    1 day ago

  • Call Center Agent (Preferably Arabic Speaker)

     ...and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper... 

    Marriott

    Doha
    15 days ago

  • Senior Business Analyst - Call Centre Operations

     ...reporting. Strong knowledge of KPIs, reporting, and performance analysis. Proficiency in Excel; Power BI is an advantage. Strong analytical and problem-solving skills. Experience in operations or contact center environment is preferred. #J-18808-Ljbffr... 

    ECCO Gulf Majorel Qatar

    Qatar
    1 day ago

  • Quality Assurance Agent

     ...innovative solutions. Disclaimer We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify... 

    SupportFinity™

    Doha
    1 day ago

  • Guest Service Agent

     ...reservations enquiries on phone, emails, etc. Act on flags and special requests. Membership Enrolment offered at any point of contact for non-member Guest. Ensure all guest complaints are dealt with immediately, then followed up according to the procedures and... 

    InterContinental Hotels Group

    Doha
    1 day ago

  • Front Desk Agent

    About us We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your...

    IHG

    Qatar
    1 day ago

  • Data Analyst - Contact Center (WFM Specialist)

     ...Job Summary We are seeking a detail-oriented and analytical Data Analyst with experience in a contact centre environment and strong Workforce Management (WFM) capabilities. The ideal candidate will be responsible for analysing operational data, optimizing workforce... 

    ECCO Gulf Majorel Qatar

    Doha
    2 days ago

  • Planning Engineer - Data Centre & MEP Projects

     ...of project planning and monitoring. The ideal candidate will have strong experience in construction planning, particularly in data centre or MEP-intensive projects, as well as expertise in Primavera P6. This role involves coordinating with various stakeholders, analysing... 

    SwiftCruit

    Doha
    15 hours ago

  • ML Research Engineer — AI Agents & Safety

    A leading AI technology firm in Doha is seeking an experienced ML Research Engineer to drive research into agent design and AI safety. You will lead initiatives that develop groundbreaking methodologies for high-stakes applications, publish your work in prestigious conferences... 

    Scale AI, Inc.

    Doha
    2 days ago

  • Reservations Services Agent

     ...Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team. Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth... 

    Mandarin Oriental Hotel Group Limited

    Doha
    3 days ago

  • Senior Cargo Customer Service Agent

     ...professional with a passion for cargo and customer service? We are seeking a highly motivated and experienced Senior Cargo Customer Service Agent to join our dynamic team! This is a Permanent position offering a challenging and rewarding opportunity to contribute to the success... 

    Jaral Consultants pvt Ltd

    Doha
    more than 2 months ago

  • ICT SERVICE DESK AGENT

     ...the Service Desk area using any popular ITSM solution. Ensure the end-to-end customer experience and provide a single point-of-contact for the QatarEnergy’s Staff and its Subsidiaries’ regarding IT issues and requests. Provide technical support over the phone, good... 

    QatarEnergy Qatarization

    Doha
    15 hours ago

  • Sales Agents

     ...deliver high-performing real estate investment opportunities. We are seeking a motivated and results-oriented Real Estate Sales Agent to join our growing team. In this role, you will guide local and international clients through profitable real estate investment opportunities... 

    Manar Rass

    Doha
    4 days ago

  • Leasing Agent Residential and Commercial

     ...Leasing Agent Residential and Commercial Exciting Career Opportunity: Leasing Agent – Residential & Commercial Are you a results...  ...professionalism Deliver an exceptional customer experience from initial contact to handover Requirements Proven experience in residential... 

    HomePro Real Estate

    Doha
    4 days ago

  • Agent Tools Strategy & Operations Specialist

     ...Agent Tools Strategy & Operations Specialist 4-6 Years Experience Full-Time Welcome to Your Next Adventure! We are looking for...  ...ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens... 

    Keka Technologies Private Limited

    Lusail
    3 days ago

  • Primary BUILDER Point of Contact (POC) - Data Manager

     ...As the Primary BUILDER Point of Contact (POC) - Data Manager, you will serve as the installation’s subject-matter expert and lead coordinator for the BUILDER Sustainment Management System (SMS). This role is responsible for ensuring the accuracy, completeness, and timely... 

    Readiness Management Sup

    Qatar
    2 days ago

  • Data Analyst | WFM & Contact Center Insights

     ...oriented Data Analyst to optimize workforce planning and analyze operational data. This role requires expertise in data analysis within a contact center, strong skills in Workforce Management (WFM), and proficiency in SQL and Microsoft Excel. The ideal candidate will develop... 

    ECCO Gulf Majorel Qatar

    Doha
    3 days ago

  • DTC Insurance Agent (Direct-to-Consumer)

     ...Job Summary We are seeking a motivated and results-driven DTC Insurance Agent to promote and sell insurance products directly to customers. The ideal candidate will have a strong background in insurance sales, excellent communication skills, and the ability to build... 

    ECCO Gulf Majorel Qatar

    Doha
    1 day ago