Search Results: 831 vacancies
...Qatar Aluminum Limited is seeking a passionate and resourceful Call Center Assistant to join our team. This is a part-time position... ...Level role, we require a minimum of 2 years of experience in a customer service or call center environment. Responsibilities: 1. Handle...
...and troubleshooting • Document and analyze call logs to spot most occurring trends to... ...challenges by monitoring compliance with service agreements • Handle technical escalations... ...appropriate) with the objective of retaining customers? and clients? business • Organize ideas...
...Your specific responsibilities include: · Assess the customer satisfaction metrics and feedback to identify improvement areas and implement best practices to enhance the overall customer experience. · Review and analyse customer satisfaction survey data and feedback to...
...Answer calls professionally to provideinformation about products and services, take/ cancel orders, orobtain details of complaints. Keep records ofcustomer interactions and transactions, recording details ofinquiries, complaints, and comments, as well as actions taken...
...To respond to customer quires and requests through phone, email, web chat etc.and update... ...expert for the team • Handling customer’s calls in a timely manner and providing helpful... ...and practices. • Providing good customer service to callers by always demonstrating showing...
...Customer Service Qatar Airways Group Location Doha, Qatar Category Customer Service Your skills. Qualifications. Acknowledging and approaching customers, establishing customer’s needs. Ensuring that a high degree of security on stocks and cash prevails at all times. Excellent...
...Improve customer service experience. - Take ownership of customers issues and follow problems through to resolution - Develop service procedures, policies and standards. - Keep accurate records and document customer service actions and discussions. - Experience in the...
...Responsibilities: 1. Respond to customer inquiries and provide accurate and timely information via phone, email, or chat. 2. Assist customers in resolving product or service issues by identifying problems, offering solutions, and escalating complex cases to the appropriate...
...research consultancy operating across the Middle East, currently looking for **part-time customer experience evaluators **who are residing in **Doha, Qatar**, to assess the customer service standards in several interesting venues. • * This is a Part-Time Job ** Your main...
...expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo’s Customer Experience Team in Doha as a Global Customer Service Officer. Join the #MovedByPeople family and leave a mark as part of the Cargo Customer Experience Team...
...companyhas gained recognition for its dedication to innovation andtechnology. It is consistently providing advanced services andsolutions while prioritizing customer satisfaction. This makes itan attractive destination for professionals seeking rewardingcareer opportunities....
...In this role, the staff works as part of a small team and responsible for providing the highest level of services to all the customers in response to their requests, provide lounge services, ensure work efficiency in ramp and baggage areas. Other key responsibilities...
...Customer Care Agent page is loaded Customer Care Agent locationsSharjah... .... Reporting to the Customer Service Team Leader, we are looking for... ...and enthusiastic Contact Center Agent to be based in our Sharjah... ...queries, or outbound customer calls. Callout handling You will be...
...B. Customer(Internal & External) : • Enhance the Groups image through proactive customerdrivenservicing... ...• Maintain activities in accordancewith Service Level Agreements (SLAs) with... ...periodic reports to theirSales Supervisor on calls made and their recommendations on how...
...automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do... ...of experience working in L2 Technical Support, Professional Services, QA, DevOps or Development; • Strong experience in operating systems...
...The successful candidate will perform the following duties: • Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives and design. • Develops, conducts and evaluates effectiveness of technical training. •...
...About the Role::This role is responsible for the delivery of large and complex orders to Ooredoo's Business customers, ensuring that Ooredoo's commitments and the customers' satisfaction are met and exceeded. This role is need to work with internal and external providers...
...explore and be part of the Aviation industry. As Customer Contact Centre Agent, you will provide excellent service to Qatar Airways customers through different channels... ...include: • Respond professionally to in-bound calls from customers and queries. Sell, up-sell and...
...notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work
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Candidate must be able to obtain a work visa, depending on requirements of the country
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...Responsibilities: • Work together and along with other members of Customer Service department in order to participate in achieving the set targets. • Facilitate, monitor and manage email correspondence in reference to Customers with emphasis on timely and professional...
