...experience to an Information Management & Technology (IM&T) system or service in order to resolve issues and faults associated with... ...systems & Applications Respond to work requests in line with Customer Service Level Agreements (SLA’s) Support the planning and prioritization...
...• Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.
• Develop and implement customer service policies and procedure.
• Manage a team of customer service representatives and...
...professionally to arrange appointments with C- Level staff for meetings.
• Make outbound calls to obtain feedback on services.
• Keep records of customer interactions recording details of complaints, comments, and inquiries.
• Maintain monthly MIS reports of customer...
...Job Purpose
To lead and oversee all aspects of the customer service operation. You will be responsible for developing strategies to enhance customer satisfaction, managing customer service teams, and ensuring service delivery aligns with the PWA's (Public Works Authority...
...Hot
Customer Service Manager - Moving & Relocations :
Title:
Customer Service Manager - Moving & Relocations
Experience:
5 to 7
Job Type:
Full Time
Employment Type:
Permanent
Job Status:
Hot
Country:
Qatar
City:
Doha
Job...
...Morning
Job Type: Full Time
Experience: 4 - 5 Years
Working Time: 08:30 AM - 05:00 PM
Apply Before: Nov 04,2023
Skill: CUSTOMER SERVICE,
Job Requirments
Fluent in ARABIC and ENGLISH is mandatory. - International candidates can apply
#J-18808-Ljbffr
...success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining...
...Deductible Aetna medical plan with HSA
~ Healthcare and Dependent Care Flexible Spending Accounts (FSA)
~ LGBTQ+ care concierge services
~401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
~ Company paid Basic Life, AD&D,...
...We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction,...
...An exciting opportunity has arisen for multiple dedicated and empathetic Customer Service Consultants to join a dynamic team in Melbourne CBD. This role offers the chance to make a real difference by providing exceptional customer service and support. This is a fantastic...
...Customer Success Services Sales Representative
The CSS roadmap focuses on mission-critical support, business agility, faster innovation, standardizations, reduced costs and risk, security, and hybrid cloud. CSS believes its main differentiator is its integration with...
...and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered.
Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure...
...Chedid & Associates – Qatar is looking for a Senior Customer Service Officer in the Motor Department. The role focuses on ensuring customer inquiries are attended to promptly and maintaining client relationships with continuous follow-up.
You will join an agile, dynamic...
...interactions with the caller.
Making outgoing telephone calls to customer/clients to provide further information or to follow up on... ...policies, procedures and practices.
Providing good customer service to callers by always demonstrating showing positive behavior....
...development team with the management of social media accounts and the customer queries (Sales and information), complaints and feedback, via... ...consistent and high degree of punctuality, accountability and service.
Perform other related duties and Projects as and when...
...Key Responsibilities: - Respond to inbound customer inquiries via phone, email, chat, and social media channels. - Resolve customer... ...resolution. - Follow all policies and procedures related to customer service, data privacy, and security. Requirements: - At least 4 years...
...Customer Service Representatives to provide superior customer services to all customers calling the call centre.
Guide customers on available Ooredoo product and services, packages, value added services
Follow standard procedures for proper escalation of unresolved...
...Responsiblity:
Generating sales leads.
Managing incoming calls.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Identifying customers' needs.
Meeting sales objectives.
Following procedures and policies...
Urgent Requirement!!
Minimum Job Requirements:
Job Location: Doha, Qatar
Minimum Job Requirements:
- Candidates should be locally available in Qatar. With NOC & transferable Visa
- Candidate must have 02-03 years of experience in similar field.
- Nationality...
...has gained recognition for its dedication to innovation and technology. It is consistently providing advanced services and solutions while prioritizing customer satisfaction. This makes it an attractive destination for professionals seeking rewarding career...
...Responsibilities:
- Open and maintain customer accounts by recording account information.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem...
...Responsiblity:
Attending training sessions to grow knowledge of products and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer...
...QNB Group, the World's Strongest Bank and the leading bank in the Middle East and North Africa, is seekingآ Customer Service Officers for the further expansion of the office in Doha.
With Net Profit of US$2.6 billion in 2013, at a growth rate of 13.7%, QNB has witnessed...
...written).
Effective Communication skill with internal and external Customers.
Ability to work under pressure.
Flexible in working hours.
IATA or Airline Basic Tariff.
Minimum Customer Service Experience.
Experience of Global Distribution Systems,...
...Key Responsibilities
Liaison with Sub-Contractors, internal Customer Services/other internal teams on progress and resolution of each Service Order Job
Creation and maintenance of Sub-Contract database including all equipment under contract with 3rd parties...
...Job Purpose
To lead and motivate a team of customer service representatives, ensuring exceptional customer service delivery and continuous improvement. You will be responsible for managing team performance, reporting customer interactions, and implementing new initiatives...
Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus Offered
Licensed Therapist / Counselor Details:
~100% remote work
~ High volume of regular client referrals
~ Therapy focused model with zero administrative work
~...
...Providing an exceptional service experience to QIC Branche's clients by responding in a timely manner and liaising with the concerned departments to ensure customer satisfaction.
Presenting and offering facilitating insurance products for customers.
Issuing new and...
...Role - Internal sales
Quoting and helping customers via incoming calls & emails
Building & Developing relationships with key customers
Booking in goods/raising queries with manufacturers
FedEx PODs and invoice approval (+ Debits/claims for late/lost shipments...
...high volume inbound Contact Centre.
Showing ownership and accountability, offering solutions to help and benefit customers
Maintain high service standards and continually improve the service to customers
Work well within a dynamic team environment
Negotiate...