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- ...and platform related services utilizing AOC locations and or DoD Data Centers Outside the Continental United States (OCONUS) as well... ...Incident Response Contribute to the existing incident management process through the use of playbooks, failover automation and rigorous post...
- ...objectives and key performance indicators in coordination with the Program Manager (PM) and Operations Manager (OM) to measure and monitor process performance and product/service quality. Design and execute quality assurance processes, procedures, and protocols to identify...
- ...current maintenance procedures Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide high quality, seamless service Performs other duties as assigned...