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...Proficient in ITIL methodologies, experienced in leading a team of IT Helpdesk professionals, including task delegation, performance... ...satisfaction.
Manage administrative tasks related to the service desk.
Creating and maintaining documentation, knowledge base articles...
- High school diploma or GED. - Must have an active Secret clearance, US citizenship is required. - Must have a minimum of one year experience in a Service Desk Environment. - Must have a working knowledge of Microsoft Office software. - Demonstrated strong customer service...
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...Job Summary
As a Senior Service Desk Engineer you will be responsible for administering and managing multiple Microsoft Windows Infrastructure... ...Service Desk team. Assessing and recommending improvements to IT Service Management and IT Asset Management processes,...
...1) Ensure full availability of Service Desk telephone and email support during shift.
2) Provide telephone and email support for clients... ...them on a daily basis as minimum.
1) Secondary education in IT or related field
Current Microsoft or Cisco certifications backed...
...Service Desk Team Lead
Qualifications:
Need experience
Immediate joining
Location : Qatar
Experience 4 to 10 years Qualification... ...; Post Graduate Job Function Customer Service / Telecalling IT - Hardware Skillset Service Desk
Company Industry
~ IT -...
...Provide efficient and effective support to all IT users to maintain operation of required... ..., efficient and effective customer service to all employees on a consistent basis... ...support team
log all calls in the Service Desk application/program
Take ownership of user...
...Job Role: Service Desk/Help Desk engineer
Experience: 5 years
Location: Qatar (Onsite)
Duration: 1 years (extendable)
Summary:
IT Service Desk is a technical team that function as a SPOC to receive all calls form the users including customers staff
public...
...delivery of highquality customer service focused technical support and... ...experience in the Service Desk area using any popular ITSM solution... ...Subsidiaries regarding IT issues and requests.... ...Education
Technical diploma in Computer Science Computer Engineering...
...Where it Matters** Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native... ...options. **Job Summary:** Our Service Desk Administrator provides front-... ...clearance. + High school diploma or GED with at least one (1) year...
P3C3TSTSWork mode-HybridShift timing -General Shift JD-As an experienced Software Engineer working for our leading client, you serve as member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Depending...
...maintain DA Form 1687, Delegations of Authority-Signature Card; create spreadsheets for site work orders, contact 100% of customers serviced and elicit feed-back on services provided; and shall maintain strict Key Control procedures within CPC.
Responsibilities...
Able to perform moderately complex mathematical calculations without error.
Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs.
Able to access and accurately input information using a moderately complex...
Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus Offered
Licensed Therapist / Counselor Details:
~100% remote work
~ High volume of regular client referrals
~ Therapy focused model with zero administrative work
~...
...Supervise, train, and mentor service desk staff.
• Monitor and manage service requests and incident queues.
• Ensure that service requests are prioritized and resolved in a timely manner.
• Escalate and manage high-priority or complex issues.
Incident Trend Analysis...
...information, and providing available solutions or alternatives.
Providing marketing offers for the organization’s products and services if given the opportunity.
Building sustainable relationships with customers by obtaining additional data such as (email, or another...
Our Chemical client based in Qatar is looking to hire a " IT Infrastructure Manager "
Job Title: IT Infrastructure Manager... ...initiatives
Manage strategic relationships with key IT product and service providers
Assess the relative impact of IT industry trends on...
...with integrity, respect, responsibility, and professionalism.The Service Desk Administrator II is required to be certified at the associate... ...Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator...
...Job Title: Enabling IT Lead
Location: Doha, Qatar
Department: Information Technology
Key Job Accountabilities:
• Draft... ...enablement to ensure that support provided is within the agreed service levels and all relevant policies and procedures are adhered to....
Service Desk Agent
Eligibility:
• Need experience
• Immediate joining
#128205; Location : Qatar