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Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.
Communicate to appropriate staff...
Assist guests with their business center needs (e.g., making copies, sending faxes, typing) and bill services. Open and close the business center. Instruct guests on how to access the internet. Package, label, and ship items for guests and ensure that charges are applied...
What We Need From You
A minimum qualification in GCE O levels
At least 2 years of relevant work experience
Fluency in spoken English language. Knowledge in an extra language skill would be great, but not essential
Motivated individual with a friendly ...
...Manage the performance of the Executive Lounge in the hotel
Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
Handle enquiries and complaints, promptly and efficiently
Ensure that all...
...As a Cabin Attendant in QE - Private Cabin Crew department you are responsible to provide an exemplary onboard service experience, providing... ...a passionate and experienced professional to join the Qatar Executive Cabin Crew team. • Bachelor’s degree or any relevant...
...Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
Process accurately check-ins and check-out
Ensure that all Guest supplies and amenities are offered and replenished to the required standards...
Qualifications and Requirements:
High School diploma or equivalent and 1 year of guest/customer service experience. Hotel experience and some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following...
Coordinate and liaise between the respective Food and Beverage Supervisor by delivering a high quality of standard food and beverage service within assigned area of service. The role will also be required to ensure that a high level of customer service is provided to...
Job Number 24060944
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
...
• Welcome guests and promptly attend to tables
• Serve food and beverages to guests making recommendations if needed
• Share your menu knowledge to assist guests with questions and special requests
• Record transactions in the MICROS system correctly and timely...
...update profiles
Maintain detailed knowledge of the Fairmont Gold Lounge menu & daily specials at all times
To be familiar with the... ...Follow Hotel Evacuation Policy in case of an Emergency
Attend all necessary briefings and training sessions as instructed by the...
Club Lounge Agent
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience is required.
License or Certification: None
...Customer Service:
Greet and welcome guests as they enter the lounge.
Provide information about the lounge menu, drink options,... ...the hotel.
Event Support:
Assist in the organization and execution of special events or functions in the lounge area.
Collaborate...
...Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations.
Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and...
• Discounts on hotel rooms, gift shop items, food and beverage
• Learning and development opportunities
• Recognition programs
• Wellbeing programs
• Encouraging management
• Team-spirited colleagues
...Lifeguard/Pool Attendant A little taste of your day-to-day
Maintain responsibility for cleanliness of swimming pool (Vacuuming... ...problems to maintenance when needed
Greet and escort guests to lounge chairs and present towels
Maintain current First Aid and CPR...
...Sales Executive
Job Description
We are currently seeking for passionate and dynamic guest focused Sales professionals who pride... ...sea and city skyline. The hotel features the iconic Club Rotana Lounge on the 24th floor, which is a hotel within a hotel delivering an...
A club lounge attendant works in the VIP lounge of a hotel, an exclusive, private area provided by the property, with access granted to elite guests only. It's his job to provide excellent customer service, working to meet the needs of these special guests.
Provide our guests with unparalleled hospitality, from an effortless arrival and departure experience in a gracious and polite manner
Serve food & beverage to VIP guests with excellent customer services in accordance to hotel standards.
Assist to ensure a smooth ...
...services. Duties include, but are not limited to, customer service, lounge support, basic maintenance and cleaning, inventory, stocking,... ...facilities, equipment and tools). • Responsible for precise execution of company time reporting procedures and accurate completion of...