Get new jobs by email
- ...associate’s performance in all phases of service and job functions; rectify any deficiencies with respective personnel to include Front Desk associates. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help...
- ...standards Ensure the correct procedure and policy standards are adhered to Ensure all necessary supplies are available for the front desk, manage par stock and order supplies Comply with hotel credit policy as it relates to cash payments; credit card payments;...
- ...beats faster. Job Description Lead and optimize daily front office operations, creating seamless check-in and check-out experiences... ...that delight our guests Empower and inspire your front desk team to deliver exceptional service while maintaining our brand...
- POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the...
- ...of luxury excellence. Job Description We invite you to join the world of luxury hospitality at Fairmont Doha as our new Front Office Agent. The Front Office Agent welcomes guests with warmth and professionalism, manages check-in and check-out procedures,...
- ...Service Desk & End User Support Responsibilities Receive, log, categorize, prioritize, and manage incidents and service requests through the ITSM system. Provide Level 1 remote, telephone, email, and on-site technical support to end users. Troubleshoot...
- ...technician deployment. Requirements Requirements Diploma in IT or related discipline. Minimum 4 years of experience in service desk or dispatch coordination . ITIL Foundation certification. Previous service-desk or technical dispatch experience. Strong...
- ...major incident reviews, and continuous service improvement. Requirements Requirements ~5–10 years of experience in Service Desk, IT Support, or a related technical support role. ~ Strong experience in incident, escalation, and service request management. ~...
- .... Maintain accurate documentation and knowledge-base records. Requirements Requirements ~2–5 years of relevant Service Desk / IT Help Desk experience. ~ Good knowledge of Windows, Microsoft 365, Active Directory, and basic networking. ~ Experience with...
- ...Foundation certification * . • Must have * Microsoft 365 certification. * •* Minimum 3 years of relevant Helpdesk or Service Desk experience. * • Fluent in both * Arabic and English, * with strong written and verbal communication skills. Benefits Longterm...
- Company Description Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,50...
- ...• Manage and govern Service Desk & Technical Support services • Monitor SLA performance and service quality • Handle escalations and operational risks • Prepare monthly and ad-hoc reports • Drive continuous improvement and process optimization • Coordinate...
- ...vehicles Ensure the driveway and entrance areas remain clean, organized, and free of obstructions Liaise with Bell Desk, Valet, Concierge, and Front Office teams for seamless guest service Communicate guest arrivals, VIP status, and special requests promptly to...
- ...intuitive arrival and departure experience that reflects the timeless elegance and legendary service of Raffles. More than a traditional front desk role, the Raffles Ambassador curates meaningful connections, anticipates individual preferences, and ensures every guest journey...
- ...notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request...
- ...experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Works effectively with the Engineering department on guestroom maintenance needs. •...
- ...department, ensuring all guest interactions meet high standards of service. ● Supervise and guide the guest services team, including front desk, concierge, and housekeeping staff. ● Handle guest inquiries, complaints, and requests, ensuring prompt and effective resolution...
- ...activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues...
- ...prepare work assignments. • Inventories stock to ensure adequate supplies. • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Works effectively with the Engineering department on guest room maintenance needs. •...
- ...or possible SLA violations. • Resolve tickets with final resolution statements in English. • Coordinate with other support desks or application management teams. • Create standard responses in English. • Act as the main interface between customers and internal...
- ...answer basic fitness questions and have knowledge of equipment and proper workout technique. Be available to manage the fitness desk; check out equipment and answer questions as needed. Keep the fitness floor clean and make sure all weights and equipment/benches...
- ...Operate and monitor billet handling equipment , including TCM, billet cross-transfer cars, turnover cooling beds, control desks, and HMI systems in accordance with standard operating procedures. Prepare the Continuous Casting Machine (CCM) during sequence breaks,...
- ...personnel across forward maintenance. Monitoring Mechanical usage of approved data for accuracy. Ensuring the Mechanical Trade Desks are able to effectively liaise with Maintenance Operations, Sqn Operations and Fleet Planning for appropriate allocation of...
- ...connectivity, and server-related issues. Manage IT hardware and software inventory, updates, patches, and antivirus. Handle help desk tickets, provide VIP support, and prepare service reports. Follow ITIL policies and procedures for end-user support....
- ...and QAF, design, produce and implement the required documentation suite to be compliant. Including Staff and Visitors Access, Clear Desk Policy, Mobile Phone Policy, and production of the Technical Institutes Business Continuity & Incident Management Plans. Requirements...
- ...emergency procedures Maintain accurate records of calls, guest requests, and relevant communication logs as required Liaise with Front Office, Guest Services, and other hotel departments to ensure timely resolution of guest inquiries Provide accurate information...
- ...and reservation systems Analyze booking patterns and market trends to support revenue optimization strategies Collaborate with front office, housekeeping, and management teams to ensure seamless guest transitions and operational efficiency Respond promptly to...
- ...approval related to Material In, Material Removal Permit and Venue Access Permit for ICT, ELV suppliers. - Ensure all the IT Service Desk tickets are updated and assigned to the respective team for necessary action. - Provide assistance and guidance to the Venue ICT...
- ...Revenue Departments Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services, Front Office and Housekeeping Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence...
- ...standards applicable to hotels. Good communication and coordination skills to work closely with Engineering, Housekeeping, and Front Office teams. Additional Information Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team...