...As a Guest Service Center Agent, you will be responsible for dealing with guest requirements in a courteous and professional sales-oriented manner to both internal and external guests.
Similar experience in a luxury hotel and/or resort
Very good English communication...
...Responsiblity:
Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.
Processing...
...complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional...
Fintros is looking to onboard a Jr. Financial Analyst in early Q1 2018. Interviews will be conducted the second week of January.
What you will do
Developing reports using Hyperion to assist in the analysis of financial results as requested
Prepare, analyze...
...A strong focus on customer service
Prior experience in hotel front office operations is preferred
Excellent communication skills; fluency in English is required
Be able to work shifts, weekends and public holidays
Computer skills in Ms Office; experience with...
...Qualifications
To execute the position of Guest Services Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
High school diploma or equivalent and...
• Achieve positive outcomes from Guest queries in a timely and efficient manner • Ensure an efficient reception experience for Guests,... ...complete audit procedures, as required • Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests...
• Signs off the departing guest in accordance with applicable standards• Sell rooms to guests who are not allowed in and be responsible... ...housekeeping, finance and reservations• Ensure that the guest service desk is operationally prepared and stocked at all times to be available...
• Offer consistently professional, friendly, warm and engaging service
• Give a warm welcome and check in guests taking into account the established SOPs
• Check out of departing guest in accordance with the established standards
• Sell rooms to walk-in guests and...
...The primary responsibility of a guest service agent is to provide expertise services in a courteous manner.
You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s...
...team to create one of the most powerful first impressions for our guests. You will need a friendly outgoing personality, and will be an... ...-to-date with current knowledge about all the hotel products, services and facilities including; room types and rates, food and...
CONFIDENTIAL
Urgent Requirement!!
Minimum Job Requirements:
Job Location: Doha, Qatar
Minimum Job Requirements:
- Candidates should be locally available in Qatar. With NOC & transferable Visa.
- With valid Qatar ID.
- Candidate must have 02-03 years of...
Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus Offered
Licensed Therapist / Counselor Details:
~100% remote work
~ High volume of regular client referrals
~ Therapy focused model with zero administrative work
~...
...Guest Services Manager
Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals... ...5 star hotel located in the heart of Doha, connected to City Center Mall and mere steps from the new Doha Exhibition and Conference...
...communication skills
Commitment to delivering a high level of customer service
Calm, efficient, and organized with great attention to detail... ...-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest...
...in and check-out process runs as smoothly as possible and that guests are escorted to the correct room.
Responding to requests or... ...guarantee customer satisfaction.
Implementing procedures to improve services offered with the aim of attracting more customers.
Hiring...
...Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions.
Verify/adjust billing for guests.
Communicate to appropriate staff...
...address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers,... ...Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software...
...Job Number 24079039
Job Category Rooms & Guest Services Operations
Location Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position...
Das bedeutet:
Erste:r Ansprechpartner:in für unsere nationalen und internationalen Gäste an der Rezeption
Sicherstellung eines freundlichen und schnellen Check In und Check Out der Hotelgäste
Fachgerechte Betreuung und Beratung unserer Gäste
Annahme, ...
...North s Waterpark attraction. The Rig 1938 is the world s highest tower of its kind, reaching 82 metres.
Job Description
Guest Service Associate
• Ensure the establishment and execution of all departmental goals.
• Efficiently manage all Guest Experiences operational...
• Achieve positive outcomes from Guest queries in a timely and efficient manner • Ensure an efficient reception experience for Guests,... ...complete audit procedures, as required • Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests...
...Assist the Guest Services Supervisor to upsell premier room guests to club room
Take care of cash float and ensure it has the amount of cash specified by supervisors/manager at the end of the shift
Retrieve and print Arrival/Departure Report, Backup Report and Trace...
What you can expect from us:
You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey
Proactive paid wellness and mental health days
Paid birthday leave - hip hip hooray!
Some of the best discounts...
...customer experience vulnerabilities.
Answering questions or inquiries that the customer needs to know.
Providing high-quality service that meets all customer needs and enhances their level of satisfaction.
Research and view the latest information and products of...
...received by phone, fax, or mail. Identify guest reservation needs and determine... ...Answer questions about property facilities/services and room accommodations. Follow sales techniques... ...complimentary rooms, employee discounts, travel agent inspection rates, and wholesale...
We are hiring Senior dotNet Developer
...Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.... ...property amenities, and local areas of interest.
May process room service orders, answer questions on menu selection and record...
...Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements.
Provide... ...knowledge of and comply with all departmental policies, service procedures and standards.
Ensure that standards are maintained...
Create an inspiring team environment with an open communication culture.
Set clear goals for the team.
Delegate tasks and set deadlines.
Supervising the process on a daily basis.
Monitor team performance and submit team work report.
Continuously motivate...