...Job Description
About the job IT Helpdesk - Bilingual (Arabic)
The scope of work:
The support team will maintain continuous availability, operating 24/7/365.
Respond to incoming user inquiries through various communication channels, including phone, email,...
...Information Technology or Similar field
~ Mandatory: 2+ years’ experience working with Microsoft Client and server platforms as a helpdesk technician.
~ Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
~ Mandatory: 1-year...
...2 of work experience in the related field
▪ Proficient in operating systems such as Windows, macOS, and Linux, familiarity with helpdesk software and ticketing systems.
▪ Proven experience as a Helpdesk Technician or in a similar technical support role, strong knowledge...
Help Desk Leaders ensure delivery of quality technical support for clients, as well as oversee the work of Help Desk staff.
These clients are often internal peers who work for the same company, but they can also be external companies who have outsourced their technical...
Tasks
Management of peripherals around printers, wifi and all devices around PCs
Management of the mobile fleet
Prepare workstations, manage inventory, manage customer ticketing
Reporting
And managing business apps.
Opening partner tickets
Location...
We are looking for candidates who:
Demonstrate a strong customer focus.
Possess excellent verbal and written communication skills.
Are self-motivated, systematic, and detail-oriented.
Exhibit a proactive and results/task-oriented approach.
Have excellent...
...Values and Amplifiers
Company Industry
Recruitment
Placement Firm
Executive Search
Department / Functional Area
Helpdesk
Customer Service
Telecalling
Keywords
~ Team Manager
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers...
...even more senior role assuming success in this role.STEM degree required,
Company Industry
Department / Functional Area
Helpdesk
Customer Service
Telecalling
Keywords
~ Customer Success Manager (Travel)
Disclaimer: Naukrigulf.com is only a platform...
...encompass server operating systems, database administration, web technologies, systems-related project management, and providing helpdesk support for computer operators. The individual supports the identification, reconnaissance, and remediation of vulnerabilities while...
...compliance with Health & Safety requirements, including H&S reporting and promoting a safe working environment.
Management of helpdesk and asset management systems
Maintaining on site personnel records including training matrixes, holiday and sickness records and...
...Operations Management
Company Industry
Recruitment
Placement Firm
Executive Search
Department / Functional Area
Helpdesk
Customer Service
Telecalling
Keywords
~ Customer Service Manager
Disclaimer: Naukrigulf.com is only a platform to...
...over the past 5 years,
Company Industry
Recruitment
Placement Firm
Executive Search
Department / Functional Area
Helpdesk
Customer Service
Telecalling
Keywords
~ Customer Success Services Sales Representative
Disclaimer: Naukrigulf.com...
...dei servizi Cloud
Definizione delle strategie di Cybersecurity
Interfacciarsi con i fornitori esterni
Attività di formazione per i team
Coordinamento dell'Helpdesk e degli IT Specialist
Promozione di soluzioni innovative , come Artificial Intelligence...
...the company's data and assets from cyber threats.
Assist with disaster recovery and business continuity plans.
Assist with helpdesk tickets as needed.
Maintain documentation and provide regular reports on system performance and security.
Maintain Backup solution...
...committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at
.
Attach the following attachment(s) to your application
Resume/CV (required) List a detailed description of...
..., . VoIP phones, Mac o/s, HP printers and will be helpful
RESPONSIBILITIES:
Own the overall software training programs
Helpdesk Requests
Learning all facets of the WWHGD software and related products
Develop an internal employee training program and administer...
...which cannot be fixed locally, are fixed quickly so as not to impede the research approval process.
Establish and manage a local helpdesk for researchers and ensure timely technical support is provided for researchers and for staff within the MRC.
Advise and...
...in a supervisory role;Experience in the oil and gas industry is preferred;Certification in valve rep... Functional & Technical IT Helpdesk and Endpoint Technician B2C Solutions WLL 3 - 6 Years Doha - Qatar Mandatory: 2+ years experience working with Microsoft Client and...
...of all database systems and test restores, prepare disaster recovery plans and maintain information integrity.
Develop and conduct various training and instruction for system users, Helpdesk and NOC team on systems, services and other applications, where needed....
...highest quality of service to customers at all times as well as profitability and efficiency.
Ensuring that customers contacting the Helpdesk receive relevant and efficient support with the objective of resolving an issue remotely before escalating to requiring an...
...What You'll Bring
Requires equivalent training/education in Computer Science requires 1+ years of experience in helpdesk or desktop support and must have experience working with ticket-based systems for registering incidents and requests as well as mobile device...
...or software;
• Manage and maintain all computers by means of ensuring and contributing to optimal availability and provision of Helpdesk support services;
• Provide qualitative services to users on their technical problems and support users in their day-to-day tasks...
Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts...
...Information Technology or Similar field
~ Mandatory: 2+ years’ experience working with Microsoft Client and server
platforms as a helpdesk technician.
~ Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop;
Azure
~ Mandatory: 1 year...