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- ...incidents and service requests within agreed SLA/KPI targets. Oversee incident, problem and service request management in line with ITIL/ITSM processes. Handle escalations and coordinate with technical teams for major or critical incidents. Monitor Service Desk...
QAR 15000 - 20000 per month
...configuration & Administration ∙ Implement IT Security Policy to Prevent Internal and External Threat as per internal Cyber security Team. ∙Incident Management and problem Management as per ITIL best practice. ∙Maintaining the SLA as per standard Ticketing System...- ...Service Requests aging, etc.). Requirements University Degree in Computer, Information Technology, or equivalent. Must be ITIL Foundation Certified. Microsoft 365 Certified. At least 3 years of experience in hardware/software helpdesk services. Expert...
QAR 26000 - 29000 per month
...Information Technology / Computer Science or related field .Mandatory Certifications: PMP - Project Management Professional (Mandatory)ITIL Foundation / ITIL 4 Certified (Mandatory) Microsoft 365 Certification (Preferred as per CV Requirement) Required Experience:...- ...resources, External Service Provider(s), Process Owner and User relationships Ability to adapt to time pressures Familiarity with ITIL framework Experienced with Risk Assessment and Mitigation concepts and principles 7 years of experience working with...
- ...information to diverse audiences. • Ability to work autonomously and collaboratively in a team. • Knowledge and experience of ITIL principles. • Excellent verbal and written communication skills. • Experience with ticketing systems like ServiceNow, Maximo...
- ...installation, Scanner installation, Printer ink. Conduct surveys for workplace (assets, users, locations, applications, etc.). Follow ITIL policies and procedures related to managing end user support. Prepare reports related to end user support calls. Provide end...
- ...and upgrades, and work with NOC/SOC, server, and application teams; visit client and remote sites as required. Standards: Apply ITIL and information security best practices across all network and security operations Minimum Requirements: Bachelor’s degree in...
- ...printers, and basic networking. Experience using a ticketing system and following incident management or IT service procedures; ITIL Foundation is an advantage. Good communication and customer service skills; Arabic and English proficiency is an advantage. Interested...
- ...inventory, updates, patches, and antivirus. Handle help desk tickets, provide VIP support, and prepare service reports. Follow ITIL policies and procedures for end-user support. Requirements University degree in Computer Science, IT, or equivalent....
- ...members to interpret results and refine analysis approaches. This collaborative approach ensures that the analysis aligns with methodological standards and project goals. Analysts may adjust their methods based on feedback, contribute to discussions on what the data means...
- ...issues. ~ Experience with application monitoring, logging, performance analysis, and deployment support. ~ Experience working with ITIL-based Incident, Problem, and Change Management processes. ~ Bachelor’s degree in Computer Science, Information Technology,...
- ...Support the development and maintenance of patient, service line, departmental, and procedural costing methodologies. Collect, validate, and analyze financial and operational data for cost accounting purposes. Assist in the preparation of cost reports, dashboards...
- ...weaknesses and attack paths. Conduct offensive security research to track emerging vulnerabilities, attack techniques, and adversary methodologies, and develop new tools and testing approaches. Document findings, assess business and security impact, and provide actionable...
- ...and emerging risk exposures. Support the development, review, and implementation of risk management policies, procedures, and methodologies. Required Qualifications and Experience Bachelor's degree in Risk Management, Finance, Banking, Business...
- ...and SLA/KPI achievements. Requirements • University degree in Computer Science or Information Technology • Must have * ITIL Foundation certification * . • Must have * Microsoft 365 certification. * •* Minimum 3 years of relevant Helpdesk or Service...
- ...Design, implement, and oversee the Primary academic program. Ensure effective delivery of the curriculum and pedagogical methodologies. Promote innovative, student-centered teaching practices. Analyze academic results and establish continuous improvement plans...
- ...and projects. Outstanding contributor to original research with scientific rigor and superior knowledge of scientific research methodologies and evaluation of research outcomes. Ability to motivate and lead research teams. Competency to initiate collaborations...
$12000 per hour
...control schematics, logic diagrams, wiring diagrams, and project specifications prior to testing. - Prepare test cases, testing methodologies, inspection and test plans, method statements, and commissioning procedures. - Review and verify protection, control, relay, SAS...- ...accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and...
- ...technology services. - Ensure adherence to Software Development Life Cycle (SDLC) processes and established project delivery methodologies. - Coordinate with technical teams to resolve project-related challenges and maintain delivery quality. - Ensure...
QAR 12000 - 15000 per month
...Bachelor's Degree in Information Technology / Computer Science / Computer Engineering or relevant field. Mandatory Certifications: ITIL Foundation Certified (Mandatory) Microsoft 365 Certified (Mandatory) 3. Required Experience: Minimum 3+ Years of experience in...- ...service-performance reports. Inform users about service outages, ticket progress, resolutions, and planned maintenance. Follow ITIL processes, information-security requirements, and organizational support procedures. Requirements Requirements Bachelor’s...
- ...completeness. Ensure compliance with payer requirements, healthcare regulations, and coding standards including CPT, HCPCS, and DRG methodologies. Collaborate with clinical, finance, revenue cycle, billing, and insurance departments to improve revenue cycle performance....
- ...Platform 4.6 Red Hat Certified Specialist in OpenShift Administration Dell Technologies related certifications (PowerEdge, OpenManage, or AI solutions) ITIL 4 Foundation or higher Relevant Linux or systems certifications (RHCSA or equivalent) – advantageous...
- ...Knowledge of Portfolio and relationship management § Knowledge of industry practices § PMP / PRINCE2 a must. § Agile and ITIL certifications also preferred. § Proven expertise in Digital Transformation, Core Banking/FinTech, Cloud, and Data initiatives....
- ...configuration using databases, .NET code development or software implementations. Software skills in software analysis, design, methodology, and architecture Programming experience in software development with Microsoft Visual Studio / Development tools....
- ...defined SLAs. Deliver remote and on-site technical assistance. Manage IT tickets, escalations, and follow-ups in accordance with ITIL processes. Diagnose recurring technical issues and recommend permanent solutions. Maintain technical documentation and ticket...
- ...related field •Minimum 5 years of relevant experience in system or software testing •Strong understanding of SDLC/STLC and QA methodologies •Basic knowledge of database testing (e.g., SQL) and API testing concepts •Experience testing complex or mission-...
- ...vendors, QC, and planning teams to ensure accurate execution and reporting. Competencies • Strong knowledge of electrical testing methodologies and component testing practices. • Experience in testing of electrical components is a must. • Sound knowledge of sophisticated...