The Order book support Operator is responsible for
the day-to-day support of Spares and Repair order processing to ensure all
inventory/asset demands including AOG, critical spares generation, and receipt
of direct deliveries to achieve contractual requirements within timescales and
budget sets. Additionally, the role is
responsible for supporting the forecasting and optimisation of inventory to
ensure the supply chain maintains appropriate levels of repairable and
consumable assets to meet customer requirements.

Core Activity:

Support
will be required for the Spares & Repairs coordinator’s ensuring that
orders are placed in a timely matter, and all order book activities and
transactions are carried out timely and effectively.
Support
the PPC supervisor to manage all AOG spares activities, ensuring that all
available options for demand resolution are exhausted within the fastest
means possible, whilst ensuring compliance. Implement and foster a culture of
collaboration with the Integrated Technical Logistics Operations Cell
(ITLOC) to meet the operational needs of the customer.
You will
be expected to support the PPC supervisor in DSUMs and AOG calls with the
UK, ensuring that all PPC spreadsheets are kept topically and accurate at
all times. To support these
meetings you will closely with the ITLOC team.
Support
the management of inventory through planning, stock positioning,
monitoring item condition and ensuring product availability balancing
service against budget.
Support
under supervision the ability to minimise expenditure through the
exploration of all alternative sources of supply. The ability to determine
the most appropriate asset solution (repair, overhaul or provide spare).
The ability to provide repair scheduling tasking into repair bay
facilities.
Ensure both internal and external
customers receive the level of service expected of business KPIs;
specifically the QEAF Typhoon Fleet receives what they need on time and to
the highest quality.
Mentoring
the QEAF staff as they join the MOB Organisation from the Qatar Technical
Institute.

Key Accountabilities

Regulatory Framework understanding
and the ability to manage this framework structure into the DF&P
processes and activities.
Able to build strong relationships
with Customers, Part 145 Organisation(s), Order Book Management, OEMs,
Suppliers and other key stakeholders.
Demonstrate a good understanding
of the platform contract(s) terms of reference for those Direct and
Indirect aspects related to the headline KPIs.
Demonstrate operational and
commercial understanding of the fleet’s performance and business key
performance metrics.
Able to encourage/champion a
Continuous Improvement culture, and develop/enhance the underpinning
management reporting systems.
Provide support to the DF&P
team(s) on forecasting & planning related issues.
Conduct analysis and
interpretation of Supply Chain data to identify repetitive problems and
inform appropriate stakeholders. Where appropriate support the
implementation of any corrective action.
This person would be seen
as competent in the field of operational supply chain activities, be able to
define the processes, propose improvements and manage those improvement into
the day to day running of the operation.

Requirements

Enhanced understanding of MS Excel would be desirable.
Institute
of Supply Chain Management Level 3, NVQ3 or its equivalent is desirable
but not essential.
Valid Driving Licence

Order Book Support Operator