We are currently looking Unified Collaboration Engineer our Qatar operations.

Education/Experience Requirements:

Bachelor’s Degree in Computer/Communications Engineering.
Minimum of 5 years experience in Telecom Systems support . Experience in financial institutions is a plus.
Professional training on the relevant systems.

Required Special Skills :

Essential Duties & Responsibilities :

Customer (Internal & External):

Handles efficiently & effectively the bank’s Telecom systems and services that extend to all users
Maintains relationships with selected vendors for Telecom hardware & software for proper handling & support of telecom equipment/services
Maintains effective relationship with all other related departments & units to achieve the Group’s goals & objectives in Telecom systems availability & monitoring.

Internal (Processes, Products, Regulatory):

Responsible for the handling & maintenance of Telecom systems & equipment at the Group’s sites
Performs on-site & remote technical support of Telecom Systems and equipment.
Liaises effectively with Ooredoo regarding Telecom lines & services provided by them
Evaluates existing Telecom systems, and proposes possible improvements
Handles Telecom projects, and ensures the compliance with requirements & deadlines.
Enforces approved Telecom policies
Maintains proper documentation of Telecom Systems network
Supervises the related Telecom resources & vendors.

Learning & Knowledge:

Maintains a working knowledge of Telecom operation and monitoring systems.
Possesses in depth technical knowledge in Telecom systems to ensure reliable service delivery and security and resolve any business disruption or inconvenience to users.
Maintains working knowledge of Telecom operating regulations and guidelines along with any other related industry standards.
Identifies areas for professional self development

Other:

Ensure high standards of confidentiality to safeguard business-sensitive information.

Joining time frame: 2 weeks (maximum 1 month)