The
Engineering Logistics Portal (ELP) Operator will be responsible for the
management of all Typhoon repairable assets which have failed at Forward and
require tasking via the ELP process.

The post holder will
supervise of all assets as they pass through the Quality Gate, Engineering
Tasking and Repair Scheduling. Directly interfacing with the Part M engineer,
Repairs Inventory Planner and Part M Repair Scheduler.

Core Activities

Completion of activities – Ensure all ML2/ML4
activities and transactions are appropriately documented and maintained on the
IMS system.
Support daily activities including
facilitation, deputation and management of reviews where necessary.
Provide effective demand management for all
ML2/ML4 activities by meeting delivery targets, monitoring and reviewing
performance against contractual KPI’s .
Ensure any shortfalls are identified, resolved
or escalated where necessary.
Support the team, and compile appropriate
reporting mechanisms to identify any issues, resolve or escalate as
appropriate. They will also be responsible for the facilitation, deputation and
management of reviews where necessary.
Ensure that department procedures and
processes are in place and adopted to ensure safe working.
Management and maintenance of effective
working relationships with all stakeholders.
Liaison with (and provide specialist advice
and guidance to) inventory planning, procurement, engineering, finance and
line/bay maintenance in order to overcome supply and demand problems, liaison
also extends to service providers and partners.
Analysis and interpretation of usage and
transaction data to identify repetitive problems and inform appropriate
stakeholders and where appropriate support the implementation of any corrective
action.
Facilitate the progression and hastening of
urgently required items.
Support team members in generating the
required work output to meet all requirements of the business, customer and
contract.
Support the creation of the supply chain
operations infrastructure to deliver the contract.
Support the continuous development of the
Supply Chain procedures ensuring a safe working environment.
Mentoring the QEAF staff as they join the MOB
Organisation from the Qatar Technical Institute in repair activities.
Ensure all ML2/ML4 assets routed through the Engineering
Portal for Engineering Quality Checks and Repair Scheduling.
All repairs carried out to meet DF&P
requirement.
Interface with the Store’s supervisor and
controller, Part M engineer, Repairs Inventory Planner and Part M Repair
Scheduler.
Hold regular Repair Reviews to ensure that
items are delivered back to the internal customers in line with these
requirements.
The post holder will be required to use
performance data and metrication to highlight successes and potential issues to
senior management.
Ensure both
internal and external customers receive the level of service expected of
business KPIs; specifically the QEAF Typhoon Fleet receives what they need on
time and to the highest quality.
Support the analysis
and interpretation of Supply Chain data to identify repetitive problems and
inform appropriate stakeholders. Where appropriate, support the implementation
of any corrective action.

Key Accountabilities

Performance
Indicators – Provide effective asset
management by meeting business objectives and delivering targets, monitoring
progress to ensure trends are identified and enacted upon to reduce impact on
continuing airworthiness or contractual KPIs. Resolve problems where necessary and escalate issues to the Supply Chain
Operations Manager as appropriate.
Completion
of activities – Ensure all asset management
activities and transactions are appropriately documented and maintained on the
IMS system.
Procedure/Standards – Ensure the team are compliant with the QEAF CAME/ 145 MOE, and
their associated
Safety
Management System – Understand and apply human
factors, error management, risk and safety management, within Part M and 145
Maintenance areas.
Compliance
& Assurance – Ensure demand management
activities are compliant with the Part M procedures, in conjunction with the
Part 145 Maintenance Governance and Assurance framework. Support any audits and
respond to any findings in a timely manner.
Statutory
/ Regulatory & Legislation requirements – Able to demonstrate a detailed understanding and application of the Continuing
Airworthiness Regulatory Framework and ensure the organisation is advised of
any changes; ensure compliance with all other requirements, e.g. ITAR/WOME.
Contractual
Requirements –
Ensure personal and team awareness of all applicable contractual requirements
and incorporate any changes into activities as appropriate.

Requirements

Requires knowledge of an operational supply chain in a Continuous
Airworthiness Organisation, protocols and procedures. Understands where and how to gather asset
requirement information, and how to interpret this information in a range of situations.
Has strong relationships within maintenance operations and all its
dependency functions e.g. procurement, engineering disciplines, partner,
supplier and customer organisations.
Must understand constraints and lead times associated with ML2/ML4
activity and the importance of prioritisation. Working with the appropriate stakeholders to ensure as much up front
planning is done in a proactive manner to avoid any unnecessary priority
demands.
Requires a basic functional awareness that will be developed over the
life cycle of the role. Continuous improvement, capability development and
sustainment are also an integral part of the role.
Requires analysis and planning skills along with key relationship
building and problem solving skills, able to use appropriate IT systems.
This person would be seen as competent in Supply Chain/Maintenance
operations working as a joint team and be able to define the processes, propose
improvements and manage those improvements in the day to day running of the
operation.
Valid Driving Licence
Institute of Supply
Chain Management Level 3 or its equivalent is desirable but not essential.

Engineering Logistics Portal Operator