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- ...locations. Troubleshoot Windows operating systems, Microsoft Office, email clients, and other software. Install and configure PCs, printers, scanners, and other peripherals. Diagnose and resolve hardware, software, network connectivity, and server-related issues....
- ...testing, and connectivity verification. Install, connect, configure, and troubleshoot switches, routers, servers, PCs, IP phones, printers, IPTV set-top boxes, and related peripherals. Diagnose and resolve Layer 1 connectivity issues involving cables, ports, patch...
- ...procedures. Provide remote desktop support using approved tools to minimize downtime. Support accessories and peripherals, including printers, scanners, IP telephones, and related hardware. Incident & Request Handling Log, update, and manage technical incidents and...
- ...inventories, configuration records, and service reports. Support users with network access, internet connectivity, IP phones, printers, and related IT equipment. Follow cybersecurity controls, change-management procedures, and site safety requirements Requirements...
- ...Microsoft 365, Outlook, applications, and user-access issues. Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and peripherals. Diagnose basic network, Wi-Fi, VPN, email, hardware, software, and connectivity problems....
- ...workstations, iMacs, and MacBooks. Diagnose and resolve routine hardware, software, operating system, and connectivity issues. Support printers, scanners, IP telephones, accessories, and other IT peripherals. Log, update, monitor, and close incidents and service requests...
- ...changes to the system. Support peak-period device performance in close coordination with the TOC; manage hot-swap of readers, printers, scanners and gate components. Requirements Qualifications & certifications Manufacturer training/certification on SITA...