The Quality & SHE Lead reports to the Training Standards Lead and is Responsible for Day to day management of all Maintenance SHE and internal Quality audit programme.

Responsible for the establishment of SHE and Quality Systems across Maintenance in support of Operations. This role will conduct the day to day management of SHE and Quality Assurance Activities within all Maintenance areas.

Duties and Responsibilities:

Assisting the Maintenance Managers in managing the maintenance audit programme, including an annual review of previous findings.
Co-ordinate the units internal audit programmes, including:
Routinely highlight non-compliances within maintenance prior to audit
Briefing the Maintenance Managers on the audit status.
Analyse the results from previous audits and follow up outstanding actions.
Routinely undertake visits to all maintenance locations.
Use publicity to raise SHE and Quality profile, awareness and issues.
Conduct audits, inspections in accordance with internal procedures and OHSAS 18001/ISO 14001 requirements, to agreed and communicated schedule
Investigative SHE accidents, incidents and non-conformances, producing comprehensive reports with root cause analysis in line with procedural requirements within agreed timescales
Support SHE workshops are undertaken in business areas, aligned to the schedule
Act as the focal point for all SHE and Quality Assurance issues within Maintenance Areas
Maintain currency of personnel with respect to SHE and Quality awareness by;
Ensuring compliance to the MOE through implementation of the QMS.
Promoting the company Quality and Safety Policies.
Leading and promoting continuous improvement initiatives through effective auditing, process improvements, data analysis and Maintenance patrols.
Ensuring awareness of Quality principles and practices across Maintenance.
Ensuring awareness of SHE principles and practices across Maintenance.
Conduct robust root cause analysis to NCR findings from within Maintenance or externally by the Assurance function or 3rd party
Delivery of SHE briefings in conjunction with the Training Cell Supervisors
Embrace and actively demonstrate positive SHE behaviours
Support the Medical department as appropriate with focus on early intervention and rehabilitation of injured parties

Key Accountabilities / Performance Measures:

Performance indicators – Ensure the effective management of Quality and SHE audit activities by setting delivery targets, monitoring progress and developing performance improvement programmes.
Completion of activities – Ensure all SHE and Quality activities are appropriately documented and appropriate records are maintained on relevant systems (IT/paper based). Ensure all activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of SHE and Quality activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the teams
Procedure/standards – Support the Management of the maintenance team compliance with the appropriate SHE and Quality legislation, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance
Safety Management System – Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the maintenance team, together with the proactive analysis, mitigation and management of Hazards
Management System Assurance – Ensure the maintenance team activities are compliant with the Regulatory Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Continuing Airworthiness Records personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness

Requirements

The role holder is required to hold one or more of the following QCF/NQF Level 5 (or higher) SHE qualifications (for this post the role holder must hold a Safety qualification as a minimum)
NEBOSH National Diploma in Occupational Safety and Health
Level 5 NVQ in Occupational Safety and Health Practice
NEBOSH Diploma in Environmental Management
IEMA Diploma in Sustainable Business Practice
Safety, Health and/or Environmental Honours Degree (Bachelor’s or Higher)
Equivalent qualification in Safety, Health and/or Environmental subject
Recognised assurance auditor qualification, complimented with vocational experience acceptable to the approving competent authority
Additionally, the following skills and experience are desirable:-
Knowledge of UK and Qatari SHE and Quality Regulations
Understanding of Maintenance and Training Regulations.
The ability to influence at all levels in order to promote change and communicate effectively with a wide range of stakeholders whilst maintaining independence
Strong organisation and motivational skills
The ability to co-ordinate multiple priorities in a dynamic operating environment and work within a high degree of autonomy
Ability to support a continuous improvement culture underpinned by appropriate management reporting systems and escalation processes.
The following additional elements will also be required
Human Factors- Standard Course Specification
E&PW Awareness- Standard Course Specification
ITAR Awareness- Standard Course Specification
IT Literate