The
IMS Maintenance Support Engineer should, through the effective utilisation of subject matter knowledge
and experience, support the delivery of Maintenance Tasking & Verification
at strategic and tactical levels, to enable the maximisation of operational
efficiency and minimisation of costs.

The
Post Holder should have good to strong quantitative and analytical
skills/experience, with Lean management principles, and be an effective,
credible communicator with good interpersonal skills. They require product
knowledge and a good understanding of the relationship with
interfacing/contributory areas and are able to analyse and interpret data with
a high level of attention to detail.

Core Activity:

Against the requirements of the
approved Tactical Fleet plan, and the Fleet Maintenance Plan (where
applicable), analysing the maintenance requirements for specific aircraft or
components, highlighting and, where practical, resolving any issues and ensuring
the timely creation of the Statement of Work (SoW).
Developing and maintaining the
associated work package(s), including the technical instructions, resource and
materiel requirements for the individual maintenance activity. Ensuring
independent inspection and safety critical task requirements are documented and
appropriately identified.
Undertaking the planning of
additional and emergent work during maintenance, to ensure work load is managed
effectively against schedule requirements. Ensure the Statement of Work is
updated and re-authorised to reflect any changes.
Working with Fleet Planning,
Demand Management, Part 145 organisation, Technical Services, Airworthiness
Records and third party suppliers in order to deliver the required standards of
continuing airworthiness and contract delivery.
Reviewing and reporting on the
effectiveness of maintenance task performance in Forward, Depth and Suppliers
and escalate any issues as appropriate. Reviewing and reporting on the
effectiveness of the SoW, Pre-Input and Post-Output Review Meeting (PIRM &
PORM) processes, maintenance task performance and additional/emergent work
requirements across all responsible maintenance locations, both On & Off
aircraft. Ensuring that any trends are identified and escalated, as
appropriate.
Ensuring that changes in the
Customer’s requirements are reviewed for impact on the Maintenance Tasking
& Verification activity and implemented appropriately, e.g. Fatigue Life
limits, Capability upgrades, Customer-approved modification programmes, etc.
Against the
requirements defined in the approved SoW, including any amendments where
applicable, assessing the maintenance activity detailed in the certificate of
maintenance, to assure that all requirements have been completed, or correctly
authorised and deferred.

Key Accountabilities:

Performance indicators – Ensure the effective provision of Maintenance Tasking & Verification
activities by meeting delivery targets and reporting any impact on Continuing
Airworthiness. Understand how individual actions contribute to overall delivery
performance.
Completion of activities – Ensure all Maintenance Tasking & Verification activities are
appropriately documented and airworthiness records are maintained on relevant
systems (IT/paper based). Compile required reporting, identify any issues and
escalate as appropriate.
Procedure/standards – Comply
with the CAME, its associated procedures and standards and any other Company
procedures and standards, as applicable. Identify and propose changes, as
required.
Safety Management System – Ensure Human Factors and Error Management philosophies are applied to all
Maintenance Tasking & Verification activities. Understand the risks
associated with Maintenance Tasking & Verification and the means by which
they are mitigated and managed.
Management System Assurance – Ensure Maintenance Tasking & Verification activities are compliant with
the QAF Governance and Assurance framework, including supporting Process
Confirmations and independent assurance audits. Support the response to audit
findings in a timely and appropriate manner and provide information into the
relevant reviews. Support the implementation of identified improvements to
overcome any non-compliance and monitor effectiveness.
Statutory / Regulatory & Legislative requirements – Able to demonstrate an appropriate level of understanding and
application of the relevant Continuing Airworthiness Regulatory framework.
Support the implementation of any Regulatory-driven changes into the
Maintenance Tasking & Verification activities. Ensure compliance with all
other requirements, e.g. ITAR, EaPW, ISO, etc.
Contractual
Requirements – Ensure compliance with applicable contractual requirements, e.g.
through support to contract reviews and the incorporation of required changes
into the Maintenance Tasking & Verification processes.

Requirements

Minimum of a recognised
qualification to NVQ3/ONC level in a relevant Data Management or Technical
discipline, or Part 66 Category A qualified, or suitable equivalent
Recent in-depth experience, to a
level appropriate for their role, within a Maintenance & Support
environment, including direct experience of supporting or maintaining fleets of
aircraft and the associated Continuing Airworthiness
Records
Demonstrate
an understanding of reliability programmes and the impact of their findings on
the operator maintenance programme.
Demonstrate
a good understanding of data integrity with respect to fleet planning and
maintenance tasking & verification.
Provide
direction and advice to the data integrity teams on records related issues,
addressing individual aircraft or components and fleet-wide issues.
Human
factors and E&PW course
UK Driving licence