...1) Ensure full availability of Service Desk telephone and email support during shift.
2) Provide telephone and email support for clients and users.
3) Pro-actively monitor support mailboxes and log in the system.
4) Be responsible for resolving or escalating customer...
...Offer a professional, friendly, efficient and effective customer service to all employees on a consistent basis
Build and maintain... ...calls to 2"d level support team
log all calls in the Service Desk application/program
Take ownership of user problem and follow...
...and monitoring and ensure that defective components are replaced as needed
Manage the reported requests and incidents on the service desk system, and provide updates, status and completion information
Qualifications
~ Bachelor’s degree in Computer Science...
...Supervise, train, and mentor service desk staff.
• Monitor and manage service requests and incident queues.
• Ensure that service requests are prioritized and resolved in a timely manner.
• Escalate and manage high-priority or complex issues.
Incident Trend Analysis...
Experience & Skills
• Excellent knowledge of the desktop technical technologies, standards and development methodologies
• Excellent experience in research and evaluation, in relation to desktop technologies and best practices.
• Hands on experience in IT CRM solutions...
...Job Number 24059741
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY...
...رقم الوظيفة 24049615
التصنيفات Rooms & Guest Services Operations
الموقع Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar عرض على الخريطة
الجدول الزمني Full-Time
هل تقع في مكان بعيد؟ N
إمكانية الا...
...term collaborative relationships with suppliers, have led it to become an internationally renowned global leader in Its products and services are employed by organizations small to large in sectors including finance, cloud providers, hyperscale, aerospace, engineering,...
...metrics for performance improvement
Ensure high levels of customer satisfaction.
Manage administrative tasks related to the service desk.
Creating and maintaining documentation, knowledge base articles, and standard operating procedures
Encouraging continuous...
...Doha, Qatar: Supervisor - Satellite desk - Al Jazeera
Job Vacancy:Supervisor - Satellite desk - Al Jazeera
Location: Doha, Qatar
Job Summary:
The Supervisor - Satellite Desk will oversee, guide, and supervise the work of the satdesk in terms of booking...
Qualifications
Qualifications:
Proficient in the English Language (verbal & written), second language is an asset
Previous experience and knowledge of Property Manager is an asset
Required knowledge of Windows' Office Suite
Must be able to handle multiple...
...Position OverviewThe Service Delivery Manager (SDM) is based out of Doha, Qatar and is responsible for overseeing all operational activities... ...to fit your temperament. Choose between a traditional desk job or work in the field.Grow your career - Guide your career in...
...property
Manage, record, and promptly resolve issues or emergencies that arise
Demonstrate current knowledge of hotel products, services, pricing, and policies, as well as knowledge of the local area
Act in accordance with all security and emergency procedures and...
...Day to Day:
Insight Global has a client that is looking for a Front Desk Assistant to join their team for a start date of May 20th. They are looking for an individual to work in-person, Monday through Friday for 40 hours a week. This person would be responsible for...
...Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
Assist fellow team members and other departments wherever...
We are seeking a Local Class A Flatbed driver to deliver lawn and garden products to job sites and retail stores. You could use anything from a Flatbed Trailer, Moffett, Walker Floor Trailers for pickup and delivery of product.
Monday - Friday
All local routes...
...work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver... ...Department / Functional Area
Chefs
F&B
Front Desk
Keywords
Disclaimer: Naukrigulf.com is only a platform to...
...tower of its kind, reaching 82 metres.
Job Description
Guest Service Associate
• Ensure the establishment and execution of all... ...Hospitality
Department / Functional Area
Chefs
F&B
Front Desk
Keywords
~ Guest Service Associate
Disclaimer:...
Help lead our CPQ implementation project and drive a highly successful rollout to markets and teams.
Work closely with the Sales Operations, Process and Systems, and Finance teams to ensure the CPQ tool supports internal business requirements including approval rules...
...The management, motivation and optimisation of the customer service team ensuring the achievement of KPI's in line with the requirements of both internal and external customers.
The adaptation and development of SOP's within the department to ensure the highest quality...
...Guest Experience Supervisor- Front Desk
JOB\_DESCRIPTION.SHARE.HTML Check out pictures from associates at this location, and some... ...Job Number 24044769
Job Category Rooms & Guest Services Operations
Location The St. Regis Doha, Doha West Bay, Doha,...
Urgent Requirement!!
Minimum Job Requirements:
Job Location: Doha, Qatar
Minimum Job Requirements:
- Candidates should be locally available in Qatar. With NOC & transferable Visa.
- With valid Qatar ID.
- Candidate must have 02-03 years of experience in similar...
...Responsiblity:
Greet guests and provide them with superb customer service.
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Answer all client questions and incoming calls.
Redirect phone...
...and holiday shifts are all part of the job.
You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally you’ll have spent at least one year in a front desk or guest service position....
...Update the guest preference, feedback and comments on to the guest profile section
Coordinate with all concerned departments to fulfill guest needs and requests
Provide concierge service to guest during the stay
Food & Beverage support to the Residences lounge...
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.
Communicate to appropriate staff...
...Essential Job Functions Include But Are Not Limited To The Following:
Consistently offer professional, friendly and engaging service.
Greet, check in and settle guest accounts while ensuring all service standards are followed
Maintain accurate records of...
...role
Ensures all guests who visit the hotel receive a level of service and hospitality that exceeds their expectations by giving an... ...focus. Handles all systems and procedures connected with Front desk check in check out cashiering night reception functions auditing...
...days/week.
You will support the firms hosted O365 Exchange Online environment supporting 30,000 mailboxes and other mail server services on-premises. You will participate in design related conversations, perform advanced configuration and engineering work, day-to-day...
...team that is built on mutual respect, collaboration, excellent service. Four Seasons provides employees with the same level of care that... ...collaboration, excellent service and a passion.Job Description:-The Front Desk Receptionist is a central part of the Front Office Team whose...