...Interfacing with 3rd party vendors.
Own vendor relationships
End-User Support
Respond to and manage support tickets in the SolarWinds system
Drive Customer and Employee Success by seeking opportunities for improvement.
Skills
5+ years SharePoint/Teams...
...technologies, including TCP/IP, VLANs, OSPF, BGP, VPN, and MPLS.
Experience with network monitoring and management tools, such as SolarWinds, Wireshark, and Nagios.
Knowledge of network security principles and best practices.
Excellent problem-solving and...
...following:
Microsoft Active Directory
BMC Remedy (ITSM)
SharePoint workflow
DISA DEPO
Army365 Portal
Spectrum & Solarwinds network topology maps.
We are committed to an inclusive and diverse workplace that values and supports the contributions of...
...appliances (Dell/EMC preferred)
High level knowledge of the service offerings in AWS
Experience with monitoring systems (Solarwinds and Site 24*7 preferred)
Deep understanding of Active Directory, LDAP, ADFS
Strong familiarity with Windows PowerShell...
.../Leaf, VXLAN etc. - Experience setting up security and VPN solutions using Cisco Firepower/ASA or similar next-generations Firewalls - Experience with Network Monitoring Systems (SolarWinds/ ManageEngine etc.) and troubleshooting using Syslog, Splunk, Wireshark etc....