At Pleased, our mission is to please our clients and their customers. To achieve that, we offer an all-inclusive, easy-to-use, and affordable support software.

We’re looking for people who are passionate about our product and serving our clients. We retain our team members with a dynamic and flexible work life which empowers them to create value, and rewards them generously based upon their contribution.

In this role, you’ll be responsible for developing microservices in a distributed deployment environment with an emphasis on containerisation with Docker and K8S. You won’t just be writing simple CRUD applications, but instead will be working on the core logic of complex systems that are accessed millions of times a day. We wrote our system from scratch about 3 years ago, so you’ll be working with the latest technology and won’t have to worry about decades old legacy code.

Who We Are

Pleased.com is a new and exciting SaaS customer support solution for small and large businesses. We improve the application on a daily basis and are continuously adding new features. With us, you’ll always have something new and exciting to work on and never be bored!

We’re a small and fast moving agile team. We need talented individuals to drive increased growth and contribute to the innovation, creativity and hard work that currently serves our clients further.

Our Stack (we don't expect you to have all of these)

Language: Java 8+

Frameworks: Spring Boot (Tomcat, Netty), Spring Data, Spring Cloud

Architecture: Microservices, REST API, Message Queues

Database: MySQL, MyBatis, ShardingSphere, MongoDB

Caching: Redis (AWS ElastiCache), ElasticSearch

Message Queue: RocketMQ

Cloud: Docker, Kubernetes, AWS

Monitoring: Grafana, Prometheus, Loki, Tempo, AWS CloudWatch

Responsibilities

Develop highly-scalable backends for millions of users

Work with Product Owners and other development team members to determine new features and user stories needed in new / revised applications or large/complex development projects

Participate in code reviews with peers and managers to ensure that each increment adheres to original vision as described in the user story and all standard resource libraries and architecture patterns as appropriate

Respond to support calls for applications in production for quick diagnosis and repair to keep things running smoothly for users

Participate in all team ceremonies including planning, grooming, product demonstration and team retrospectives

Mentoring less experienced team members

Potential On-Call responsibilities depending on team and tenure

Requirements

Minimum of 3+ Years within a relevant role

Preferred experience in Spring Boot, Spring Cloud, Spring Data and iBATIS

Strong experience with highly-scalable web backends

Experience designing highly transactional systems

Advanced proficiency in Object Oriented Design (OOD) and analysis

Advanced proficiency in application of analysis / design engineering functions

Advanced proficiency in application of non-functional software qualities such as resiliency and maintainability

Advanced proficiency in modern behavior-driven testing techniques

Deep understanding of Microservices

Proficient in SQL

Expert knowledge of application development with technologies like RabbitMQ, MySQL, Redis etc

Strong experience with container and cloud solutions such as Docker, Kubernetes and AWS Cloud

An ability to work independently

Excellent communication skills in English

Interview Process

Remote video screening with our Talent Acquisition Team

Offline Take home assignment

Remote video interview with Team Members (60 Mins)

Final discussion with the hiring manager (60 mins).

Post Interview Process

Feedback call on successful interview

Offer released followed by contract

ID Check Via Zinc & 2 references from previous employers

Working at Pleased

The top-down mentality at Pleased is high performance based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they're in your way.

Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results.

Pleased is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to.

We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members

Benefits

Quarterly bonuses

We have core hours of 10am-3pm in a local timezone, but flexible hours outside of this

Top-of-the-line equipment

Referral bonuses

28 days paid annual leave

Annual company retreat

Highly talented, dependable co-workers in a global, multicultural organisation

Payment via DEEL, a world class online wallet system

Our teams are small enough for you to be impactful

Our business is globally established and successful, offering stability and security to our Team Members

CS Saas Backend Developer