The Forward Maintenance
Manager holds the relevant maintenance authority for their areas of
responsibility. They are responsible to
the Senior Maintenance Manager for all aspects of the products and/or services
they deliver and for adherence to the maintenance programme. They are
responsible for the leadership, management and co-ordination of all areas and
people under their control. The Maintenance Manager is responsible for ensuring
compliance with all regulatory requirements.

Areas of Responsibility:

Performance indicators – Ensure the effective leadership of Part 145
activities by setting delivery targets, monitoring progress and developing
performance improvement programmes. Responsible for: management reviews; the
assessment of escalated issues for impact on Continuing Airworthiness and
generating effective resolution, or sponsoring escalation to senior management,
as appropriate.
Completion of activities – Ensure all Part 145 activities are appropriately
documented and the appropriate airworthiness records are maintained on relevant
systems (IT / paper based). Ensure all Part 145 activities are performed by
suitably qualified, experienced and authorised personnel. Lead the integration
of Part 145 activity within the business and in particular the engagement of
key stakeholders at all stages of the process.
Procedure/standards – Lead Part 145’s compliance
with the Part 145 Exposition, its associated procedures and standards, and any
other company procedures and standards, as applicable. Drive and implement
change as required, whilst ensuring compliance.
Safety Management System – Lead the application of Human Factors, Error
Management, Risk Management and Safety Assurance within Part 145, together with
the proactive analysis, mitigation and management of Hazards.
Management System Assurance – Ensure all Part 145
activities are compliant with the AM&S Governance and Assurance framework.
Ensure Process Confirmations and independent assurance audits are supported by
Part 145 personnel. Manage audit findings in a timely and appropriate manner
and provide information into the relevant reviews. Generate, deliver and
implement effective improvements to overcome any non-compliance and monitor
effectiveness.
Statutory / Regulatory & Legislative requirements – Able to demonstrate a detailed understanding and
application of the relevant Continuing Airworthiness Regulatory framework, and
ensure any Regulatory-driven changes are implemented. Lead Part 145’s compliance with all other requirements,
e.g. ITAR, EaPW, ISO, etc.
Contractual Requirements – Lead compliance with all applicable contractual
requirements, e.g. through support to contract reviews, and ensure
communication and implementation of any changes into Part 145 activities, as
appropriate.

Core Activity

Ensuring that all tasked maintenance has
been properly carried out in accordance with the Statement of Work, using the
AMC documentation set as defined within the current Maintenance Organisation
Exposition using the latest approved technical information
Responsible for schedule
adherence to the Maintenance plan and short to medium term Progress reporting against delivery targets to the Maintenance
Manager. Apply analytical skills to the tactical
evaluation and resolution of operational problems
Discharging the governance across the
organisation that is required to ensure compliance with the Maintenance Organisation’s Exposition and associated AMC’s. Assess
and report on any non-compliances and the impact to the wider programme to Maintenance
Manager
Manage shift and resource
plans to ensure agreed delivery targets can be accomplished within the
requirements of the regulatory framework by ensuring staff are sufficiently
competent and approved for the maintenance tasks allocated to them within the
shift plan
Provides leadership to Team Leaders through
formal assessment processes, demonstrating sound and comprehensive
communication and people management skills. Ensure that the team members’ task
authorisations for working on an aircraft or components in accordance with AMC
requirements are current. Ensure that
currency and recency records are maintained, capturing experience and all
technical training of maintenance personnel
Understanding the impact the
team can have on the Service Safety Hazard
Ensure that the organisation
appropriately maintains its facilities, including Hanger, Workshop, Office and
Storage areas
Ensure that the Maintenance
Manager is informed of any condition of an aircraft
or aircraft component which could create a flight safety hazard
Notification to the Safety and Compliance
Manager of any changes required to the Exposition

Key Accountabilities

Performance
indicators – Ensure the effective management of regulatory activities by
setting delivery targets, monitoring progress and developing performance
improvement programmes. Prioritises activities within/across teams to maximise
efficiency. Responsible for the assessment of escalated issues for any impact
on continuing airworthiness and generating effective resolution, or sponsoring
escalation to management, as appropriate
Completion
of activities – Ensure
all Part 145 activities are appropriately documented and airworthiness records
are maintained on relevant systems (IT / paper based). Ensure suitably
qualified, experienced and authorised personnel perform all Part 145
activities. Ensure the integration of Part 145 activity
within the business, including the engagement of key stakeholders at all stages
of the process. Provide support and guidance to the team
Procedure/standards – Comply with
the regulatory framework, its associated procedures and standards and any other
company procedures and standards, as applicable. Identify and propose changes
Safety
Management System – Promote
the application of Human Factors, Error Management, Risk Management and Safety
Assurance within the Part 145 team(s), together with the proactive analysis,
mitigation and management of Hazards Management
System Assurance – Ensure maintenance activities are compliant with the QAF
governance and assurance framework, including supporting process confirmations
and independent assurance audits. Support the response to audit findings in a
timely and appropriate manner and provide information to support the relevant
reviews. Support the implementation of identified improvements to overcome any
non-compliance and monitor effectiveness
Statutory/Regulatory
& Legislative requirements – Able to demonstrate an appropriate level of
understanding and application of the relevant continuing airworthiness
regulatory framework. Support the implementation of any regulatory driven
changes into the maintenance activities. Ensure compliance with all other
requirements, e.g. ITAR, EaPW, ISO
Contractual
Requirements – Comply with all
applicable contractual requirements

Major Areas of Responsibility Specific to Capability:

May hold a Letter of Delegation from the Head of
Aircraft Maintenance detailing accountabilities and responsibilities for the
delivery of the Maintenance Service in accordance with the Maintenance
Organisations Exposition, the associated procedures and the platforms approved
data set.
Ensure that all tasked maintenance has been
properly carried out in accordance with the Statement of Work, using the AMC
documentation set as defined within the current Maintenance Organisation
Exposition using the latest approved technical information.
Will hold accountability for the service
delivery to the Head of Aircraft Maintenance in accordance with the Maintenance
Plan. Responsible for schedule adherence, to the Maintenance plan. Progress
reporting against delivery targets to the Head of Aircraft Maintenance.
Accountable for discharging the governance
across the organisation that is required to ensure compliance with the
Maintenance Organisations Exposition and associated AMC’s. Assess and report on any non-compliances and
the impact to the wider programme to the Head of Aircraft Maintenance.
Accountable for the shift and resource plans to
ensure agreed delivery targets can be accomplished within the requirements of
the regulatory framework by ensuring staff are sufficiently competent and
approved for the maintenance tasks allocated to them within the shift plan.
Provides leadership and direction to team
members, including Executives, through a formal assessment processes,
demonstrating sound and comprehensive communication and people management
skills. Grant task authorisations for working on an aircraft or components in
accordance with AMC requirements. Accountable to ensure that currency and recency records are maintained,
capturing experience and all technical training of maintenance personnel.
Managing the impact of the maintenance activity
on the Service Safety Hazard.
Accountable for the provision of appropriate
facilities, including Hanger, Workshop, Office and Storage areas.
Responsible for ensuring that the Head of
Aircraft Maintenance is informed of any condition of an aircraft or aircraft
component which could create a flight safety hazard.
Responsible for notifying the Part 145
Regulatory Approval Manager of any changes required to the Exposition.
Responsible for carrying out Certifying and
Support staff interviews to ensure staff are competent to hold authorities and
if content signing off their applications.

Functional Competence & Capability:

Expert leader at this
level.
Requires broad and in-depth product knowledge and a comprehensive
understanding of the relationship with interfacing / contributory areas.
Responsible for ensuring team compliance with the risk assessments and SHE
policies and procedures.

Requirements

Qualifications:

Completion of an Engineering Apprenticeship, including City
& Guilds 2675 or 2661 (or equivalent).
Ideally qualified in Aeronautical Engineering.
Alternatively, possession of a recognised Engineering Degree
in one of the following disciplines:

– Aeronautical
Engineering

– Mechanical
Engineering

– Electrical
Engineering

– Electronic
Engineering

– Avionic
Engineering

– Any
other field relevant to aircraft maintenance and continuing airworthiness.

Experience:

5 years practical experience and expertise in
the application of aviation safety standards and safe operating practices.
2 years relevant work experience within the
aircraft maintenance environment working at a supervisory level exercising
certifying privileges.
6 months experience on type (in the last two
years).
A comprehensive knowledge of Acceptable Means of
Compliance documentation set.

Forward Maintenance Manager