Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Subscriptions

Guest Relations Agent

$2700 - $4000 per month
Full-time


Our client, a multinational catering company, is currently looking for a Guest Relations Agent for one of its 5-star hotels in Doha, Qatar.

Job Description:

  • Review arrival lists to welcome guests.
  • Attend to special guests (e.g. VIPs) and answer their inquiries.
  • Anticipate guest needs and build rapport with customers.
  • Address customer complaints and escalate to Guest Relations Manager when needed.
  • Ensure compliance with health and quality standards.

Job Requirements:

  • BSc/BA in Hospitality Management is preferred.
  • 2-4 years of previous experience as a Guest Relations Agent.
  • Proven experience in systems such as FOH system or related system is a Must.
  • Proficiency in English; knowledge of additional languages is a plus.
  • A customer-oriented and professional attitude.
  • An outgoing personality is a Must.
  • Outstanding communication abilities is a Must.
Vacancy posted 24 days ago
Similar jobs that could be interesting for youBased on the Guest Relations Agent in Doha vacancy
  •  ...is a  work of  heart , ​ Join us and  become a  Heartist ®. Job Description We are seeking a dynamic and enthusiastic Guest Relations Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in the hospitality industry, learn... 

    M GALLERY

    Doha
    10 days ago
  •  ...Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We... 

    Mandarin Oriental Hotel Group Limited

    Doha
    11 hours ago
  •  ...Description We are seeking a warm, proactive, and service-driven Guest Service Agent (GSA) to join our hotel team in Doha. As part of the Front...  ...detail. High school diploma or equivalent; hospitality-related qualifications are preferred. Willingness to work shifts,... 

    MOVENPICK

    Doha
    6 days ago
  •  ...let your heart guide you in this world where life beats faster. Job Description What you will be doing: Greet and assist guests, visitors, and staff in a friendly and professional manner Answer and direct incoming calls promptly and accurately using a multi... 

    ACCOR

    Doha
    a month ago
  • ## Guest Relations OfficerApplylocations: Doha, Qatartime type: Full timeposted on: Posted 18 Days Agojob requisition id: JR101360**Job Location:**Banana Island Resort Doha By Anantara**Overview**Minor Hotels is an international hotel owner, operator and investor, currently... 

    Anantara

    Doha
    3 days ago
  •  ...Guest Relations Manager Company: The Ritz-Carlton, Doha  Location: Doha, Qatar Requirements Passion for luxury hospitality and exceptional guest service Strong ability to create memorable guest experiences Excellent communication and interpersonal skills... 

    Jobenvo

    Doha
    4 days ago
  •  ...according to the hotel policies and procedures. To complete the guest’s registration form and ensure all details are accurately...  ...personal information. Provide assistance to guests on all matters relating to their stay. Act on any complaint received. Responsible... 

    InterContinental Hotels Group

    Doha
    4 days ago
  •  ...POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication...  ...Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory... 

    Marriott

    Doha
    7 days ago
  • # Intern- Guest RelationsFebruary 17, 202646800 - 74800 / year### Job DescriptionIntern – Guest Relations supports hospitality operations by assisting guests, handling inquiries, ensuring satisfaction, coordinating services, and delivering exceptional customer experiences... 

    Hopeghospital

    Doha
    20 hours ago
  •  ...POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...  ...Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience... 

    Marriott

    Doha
    6 days ago
  •  ...POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning...  ...QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory... 

    Marriott

    Doha
    6 days ago
  •  ...Join Anantara as a Guest Service Agent at Banana Island Resort Doha. You will be responsible for taking reservations, greeting guests, and providing outstanding service to ensure their satisfaction. We are looking for candidates with a strong focus on customer service... 

    Anantara

    Doha
    3 days ago
  • ## Guest Service AgentApplylocations: Doha, Qatartime type: Full timeposted on: Posted 18 Days Agojob requisition id: JR101367**Job Location...  ...and South America.The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are... 

    Anantara

    Doha
    3 days ago
  •  ...IC - Doha Beach & Spa (DOHHA), Street 900, Bldg. No. 25, Zone 61, Al Dafna, West Bay, PO Box 6822, Doha, State of Qatar As a Guest Relations Hostess in the Recreation Department, you will play a key role in creating memorable experiences for our guests through... 

    InterContinental Hotels Group

    Doha
    2 days ago
  •  ...Anantara is seeking a Guest Relation Officer for the OWV Lounge in Doha. This role requires a college degree in hotel management and previous experience in Front Office or Guest Services. You will ensure all guests have a memorable experience, proactively managing... 

    Anantara

    Doha
    3 days ago
  •  ...POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...  ...QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory... 

    Marriott

    Doha
    10 days ago
  •  ...Description We are seeking a detail-oriented Reservation Agent (Arabic Speaker) to join our team. You will handle all reservation...  ..., and other communication channels while ensuring excellent guest service and maximizing room sales. Key Responsibilities: Process... 

    MOVENPICK

    Doha
    7 days ago
  • A luxury hospitality establishment in Doha is seeking an Intern - Guest Relations to enhance guest experiences by assisting visitors and coordinating services within the hotel. The ideal candidate should possess strong communication skills, a service-oriented mindset, and... 

    Hopeghospital

    Doha
    20 hours ago
  •  ...InterContinental Hotels Group is seeking a Guest Relations Hostess for the Recreation Department at IC - Doha Beach & Spa in Qatar. The role focuses on creating memorable experiences through exceptional service and personalized attention in recreational areas. Responsibilities... 

    InterContinental Hotels Group

    Doha
    2 days ago
  •  ...As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in...  ...assisting guests with inquiries or requests related to hotel activities. Stay informed about... 

    Golden Tulip Doha

    Doha
    29 days ago
  •  ...received by phone, fax, or mail. Identify guest reservation needs and determine...  ...complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations...  ...school diploma or G.E.D. equivalent. Related Work Experience: No related work experience... 

    Marriott

    Doha
    a month ago
  •  ...The Senior Public Relations provides senior-level strategic and operational support to client’s PR & Communications Department. The role serves as a key advisor responsible for leading public relations strategy, managing major corporate events, overseeing PRrelated tendering... 

    Management Solutions International MSI

    Doha
    27 days ago
  •  ...Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs. Anticipate guest needs, handle cash transactions, and maintain Pullman service standards. Monitor room status, manage guest complaints, and ensure... 

    ACCOR

    Doha
    a month ago
  •  ...resource in our service commitment to our guests. With passion, genuine care, dedication...  ...complimentary rooms, employee discounts, travel agent inspection rates, and wholesale...  ...school diploma or G.E.D. equivalent. Related Work Experience: No related work experience... 

    Marriott

    Doha
    24 days ago
  •  ...We're Hiring | Network Relations Assistant Location: Qatar Experience: 4–8 Years We are looking for an experienced Network Relations Assistant to join a leading organization in the healthcare insurance sector. If you have strong experience in provider... 

    PPL Dynamics

    Doha
    19 days ago
  •  ...POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard...  ...Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience... 

    Marriott

    Doha
    28 days ago
  •  ...We're Hiring: HR Employee Relations & Compliance We are supporting our client by hiring an experienced HR Employee Relations & Compliance to join their team. Job Purpose Summary: The HR Employee Relations & Compliance Specialist is responsible for managing... 

    Swan Global

    Doha
    a month ago
  •  ...and retaining the best talent in the industry.   What we're looking for: We’re on the hunt for a top notch Bilingual Public Relations Account Executive.  About the Role   Ogilvy is seeking a dynamic and detail-oriented Account Executive to join its PR team in... 

    Ogilvy MENA

    Doha
    20 days ago
  •  ...highly motivated and experienced Senior Cargo Customer Service Agent to join our dynamic team! This is a Permanent position offering...  ...years, of experience in cargo handling, freight forwarding, or related logistics roles. • High School Diploma or equivalent required.... 

    Jaral Consultants pvt Ltd

    Doha
    more than 2 months ago
  •  ...Qetaifan Island North Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and...  ...wear and report issues as needed. Use appropriate cleaning agents and follow safety guidelines when handling chemicals.... 

    RIXOS

    Doha
    12 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Relations Agent. Be the first to apply!