Sales Assistant | Retail | Sandro, Doha Festival City

Job Requisition ID: 178114 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role:

• As a Luxury Sales Assistant, you will act as a brand ambassador, creating an exceptional shopping experience that represents Al Futtaim's values of luxury and excellence. You will engage with customers in the luxury sales environment, utilizing your comprehensive product knowledge to enhance customer satisfaction and drive sales targets. Collaborating with store and team members, you will play a crucial role in maintaining the brand's high standards of service, presentation, and customer engagement.

What You Will Do:

Sales and Customer Service

• Provide exceptional customer service and luxury shopping experience.
• Use product knowledge to guide customers in their selections across all product categories.
• Drive sales by combining a professional approach with enthusiasm for the product and the brand.
• Confidently engage with customers to provide tailored advice and solutions.

Store Operations

• Participate in daily floor replenishment activities.
• Ensure the store presentation meets the brand standards.
• Maintain awareness of store promotions and campaigns.

Team Collaboration

• Collaborate effectively with team members to achieve sales targets.
• Support team in maintaining a positive and productive working environment.

Required Skills To Be Successful:

• Proven sales experience in a luxury retail environment.
• Ability to build and maintain customer relationships.
• Strong communication skills in English; proficiency in additional languages is an advantage.
• Ability to work effectively in a team-oriented, fast-paced, and dynamic setting.

What Qualifies You For The Role:

• Prior experience in luxury retail or hospitality, showcasing an understanding of high-end customer service.
• Strong fashion sense and awareness of luxury brand trends.
• Excellent communication and interpersonal skills, with proficiency in English and additional languages preferred.
• Capacity to work shifts over a 6-day week, demonstrating reliability and flexibility.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…