Help Desk & CAFM Coordinator
TradesApp
Job Summary
The Help Desk & CAFM Coordinator will coordinate service requests and work orders across a large-scale electromechanical maintenance and Facility Management project , ensuring effective Help Desk operations and accurate use of the CAFM system.
Key Responsibilities
Manage daily FM Help Desk operations.
Receive, log, categorize, assign, and monitor maintenance requests.
Maintain accurate work-order information within the CAFM system.
Coordinate with customers, engineers, supervisors, and technicians.
Monitor outstanding work orders and support timely completion.
Train users on CAFM functionality and established workflows.
Monitor compliance with Help Desk and CAFM procedures.
Prepare operational and performance reports.
Analyze service issues and support fast and effective resolution.
Requirements
Higher education degree.
Minimum 2 years' experience in Help Desk operations or Customer Service within FM or a related environment.
Previous supervisory-level experience.
Experience using electronic work-management systems.
CAFM experience strongly preferred.
Good understanding of technical and non-technical FM services.
Strong Microsoft Office skills.
Fluent in Arabic and English, spoken and written.
GCC experience preferred.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Help Desk & CAFM Coordinator in Doha vacancy
- ...Job Summary The Help Desk & CAFM System Coordinator will coordinate FM help desk activities and CAFM operations, ensuring service requests are accurately logged, assigned, monitored, escalated, and closed within agreed service levels. Key Responsibilities Manage...
- ...analysis, and identify workarounds or permanent solutions. Coordinate with internal IT teams, technical support teams, and vendors for... ...Requirements Requirements ~5–10 years of experience in Service Desk, IT Support, or a related technical support role. ~ Strong...
- ...Maintain accurate documentation and knowledge-base records. Requirements Requirements ~2–5 years of relevant Service Desk / IT Help Desk experience. ~ Good knowledge of Windows, Microsoft 365, Active Directory, and basic networking. ~ Experience with IT ticketing...
- ...Moment Matter. Job Description Coordinate daily housekeeping activities and maintain... ...2 years of experience in a Housekeeping Desk, Housekeeping Coordinator, or similar... ...growth, learning, and career development —helping you reach your full potential. Experience...
- ...Responsibilities Receive assigned service tickets and coordinate technician dispatch. Track ticket acknowledgements and SLA timelines... ...discipline. Minimum 4 years of experience in service desk or dispatch coordination . ITIL Foundation certification....
- POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the...
- ...• Manage and govern Service Desk & Technical Support services • Monitor SLA performance and service quality • Handle escalations... ...• Drive continuous improvement and process optimization • Coordinate with stakeholders, vendors and internal teams • Manage...
- ...front of the hotel main entrance, obtain keys from drivers, and help with any items or luggage. Supervise the parking and... ...tags) and other supplies are working properly and stocked. Coordinate with key room attendants and other staffs to handle the requests...
- ...Field Coordinator Location: Qatar Contract Type: Permanent Job Purpose This position is safety critical, involving supervision... ...supports safety objectives and ensures quality workmanship, helping to ensure projects are completed safely, on time, and within budget...
$1900 - $2700 per month
...* Implementing the standard operating procedures and ensure appropriate workflow management set by Operations Manager. * Coordinating with Recruitment, Onboarding, and other department to speed up the employee’s request. * Responsible for employee’s onboarding...- ...Job Description We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Marketing Coordinator. The Marketing Coordinator supports the Marketing & Communications team in developing and executing integrated marketing initiatives...
- ...Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring on behalf of our client for the position of Transport Coordinator in Qatar . Our client is seeking an experienced professional capable of coordinating transport operations, vehicle movements,...
- ...Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring on behalf of our client for the position of Material Coordinator in Qatar . Our client is seeking an experienced professional capable of coordinating materials, monitoring inventory, maintaining...
- ...Spares & Logistics Coordinator Responsibilities Maintain the spares register and ensure accurate inventory records. Monitor minimum and maximum stock levels. Ensure critical hot-swap units are configured and readily available. Coordinate repair, replacement...
- ...POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs...
- ...As a Front Desk Officer, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience...
- ...Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee...
$1900 - $2700 per month
...’ quality of life by providing them with an outstanding service and shopping experience. Job Description: : The Logistics Coordinator is responsible for coordinating the movement of goods, managing shipments, and ensuring timely deliveries to stores and warehouses...- ...Sisco Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring on behalf of our client for the position of Permit Coordinator – Civil in Doha, Qatar . Our client is seeking skilled, motivated professionals with strong civil permit coordination...
- ...The incumbent of this role will be responsible for preparation of tender document, tender plans, overall coordination of tendering process in IT departments of KAHRAMAA and smooth functioning of tendering processes for IT projects with in KAHRAMAA. Requirements...
- ...Heartist®, and let your heart guide you in this world where life beats faster. Job Description Support the Sales Team with daily coordination, follow‑ups, and client communication. Prepare proposals, contracts, and event orders with accuracy and a strong sense of...
- ...your heart guide you in this world where life beats faster. Job Description Assist the Sales team with administrative and coordination duties, including attendance tracking, payroll-related submissions, leave monitoring, and departmental documentation. Prepare...
- ...The QHSE Officer / Coordinator will oversee Quality, Health, Safety, and Environmental requirements across a large-scale electromechanical maintenance and Facility Management project , ensuring operations comply with applicable Qatar regulations and international standards...
- ...Events and Sports Management is looking for a proactive and relationship-focused Relationship Manager (Schools) & Camp Coordinator to join our team in Doha, Qatar. This role is responsible for overseeing the successful delivery and commercial growth of ESM's Sports,...
- ...requiring fine motor skills and hand-eye coordination. Enter and locate work-related... ...room status is communicated to the Front Desk in a timely and efficient manner. Works... ...multidimensional staff, who are energized by helping guests find their balance at Element. We...
- ...related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related... ...team and ensures appropriate corrective action is taken. • Coordinates and communicates event details both verbally and in writing to...
- ...customer requests or possible SLA violations. • Resolve tickets with final resolution statements in English. • Coordinate with other support desks or application management teams. • Create standard responses in English. • Act as the main interface between...
- ...o handle day-to-day HR Services Help desk operations and provide first level support to resolve reported technical problems or route complaints/requests to support engineer or the relevant IT functions as per the complexity of the task. Maintain and monitor request...
- ...of Front Office, Housekeeping, Guest Relations, Concierge, Bell Desk, and other Rooms Division functions, ensuring smooth and... ...resources to ensure effective cost management. Ensure effective coordination between Front Office, Housekeeping, Reservations, Revenue Management...
- ...quality and cost. Develop and implement improved processes in coordination with operational and functional teams. Lead Root Cause... ...mapping and optimisation Cost and resource optimisation CAFM/CMMS environments Knowledge of relevant international standards...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk & CAFM Coordinator. Be the first to apply!
