BUSINESS ANALYST (HR)

Primary Purpose of the Job

1. Implement and Support appropriate SAP/ Other cloud solutions for HR processes to improve IT cost effectiveness, service quality and business development while meeting QatarEnergy group companies current and future needs.
2. Provide advice and guidance to Business / various departments on improving business processes and functions by analysis and development of detailed SAP Business Process functional and technical specifications.
3. Evaluate and propose the system solutions for the business processes by evaluating available solutions to recommend to Management and ensure optimal provision of solutions. Manage resources and budgets through proper planning in order to finalise projects and tasks to meet business goals and objectives.
4. Maintain the integration of business processes within on prim and cloud solution, as well as various HCM sub-modules and with other modules like External services (ES), Finance/Controlling (FI/CO) etc. Also work closely with the Technical Team for effective management of Security, Roles and Authorizations.
5. Plan and conduct the customer contact workshops to improve business effectiveness by reviewing and optimizing the usage of the SAP system. Provide clarification on business processes, identify areas for improvement, training needs and meet agreed customer expectations.
6. Participate and advise Business for implementation of new business functions and solutions to business problems and contribute towards sectional KPIs and targets that are aligned to the ERP Competency Centre and ICT objectives.
7. Translate QatarEnergy group companies’ business requirements to SAP functionality through analysis, design and configuration of business processes, fit gap analysis, business process remodelling and testing to deliver optimal SAP solutions.
8. Create and manage Quality Management Systems (QMS) processes and procedures by correct documentation in order to achieve a standard approach to work practices and technologies, Escalate and Resolve product issues through active liaison with SAP AG and other vendors.
9. Provide on the Job Training for Qatari Associates and mentor those with less experience through both formal and informal channels to ensure proper career planning for National and non-National staff.
10. Plan and conduct SAP training for new processes via online, classroom sessions or one on one sessions.

Required Experience and Skills

A total of 5 years professional work experience that includes:

• Minimum of 3 years hands-on SAP/SF implementation / support experience including at least 2 full life cycle implementation projects as Senior Consultant for SAP HCM (including core modules) covering Business Process Design, Configuration, Gap Analysis, Development, Testing and Training.
• Minimum of 2 years in Human Resources Department responsible for functions such as Recruitment, Personnel Administration, Employee Relations and/or Compensation Management.

• In-depth hands‑on expertise of SAP HCM applications such as Personnel Administration, Organisation management, Time management, Personnel Development, Payroll and TEM.
• In-depth knowledge of best business practices in Recruitment, Personnel Administration, Employee Relations and/or Compensation Management.
• Good knowledge of integration touch points of HCM Module with all Logistics & Finance Module and ability to understand requirements for establishing interfaces to external systems.
• Experience of SAP project management methodology (ASAP, Solution Manager), programme / project management and service level management.
• Demonstrates a commitment to quality and continuous improvement. Operates independently using mature judgment in planning and performing assignments and achieving defined objectives.
• Excellent people management, problem solving, persuasion, negotiation, and decision making skills & team player.
• Demonstrates ability to effectively manage and communicate with a multi‑cultural and multi‑national workforce.
• Excellent written and verbal communication skills with the ability to communicate concepts as appropriate to customers, contractors, and staff.

Educational Qualifications

Bachelor’s degree in Management / Computer Science or equivalent.

SAP Certification as Application Associate in Human Capital Management (HCM)/SuccessFactors.