VoC Strategy Lead — Customer Insight & CX
Qatar Airways Group
Qatar Airways Group in Doha seeks a leader to shape and evolve the Voice of Customer (VoC) strategy across all passenger touchpoints. The role involves building passenger personas, improving services, and translating insights into actionable narratives.
Candidates should have at least 6 years of experience in consumer insights or VoC, and a strong ability to communicate insights clearly. This position focuses on delivering impactful passenger experiences through evidence-based decisions and innovation.
#J-18808-LjbffrVacancy posted 11 hours ago
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