Services Advisor

Job Description

Overview

Senior Advisor -Enterprise Service Delivery will provide strategic direction across the enterprise services portfolio, ensuring seamless integration of service delivery frameworks. Senior Advisor will lead the full lifecycle management for engineering and infrastructure projects, from specification development and tendering through to execution, and closeout. By aligning frameworks with organizational objectives, Senior Advisor will strengthen and enhance operational efficiency and ensure delivery of sustainable value across projects and services.

Your role

• Provide strategic direction across the enterprise services portfolio, ensuring effective
• integration of execution, procurement, commercial, governance, and service delivery
• frameworks.
• Evaluate the effectiveness of enterprise services and recommend improvements based on international best practices.
• Lead benchmarking exercises and gap analyses to identify areas for improvement in service delivery.
• Promote a culture of innovation, agility, and excellence in service management across departments.
• Provide independent technical and strategic advice on enterprise-level projects and programs, ensuring they are aligned with organisational objectives, service standards, and national development priorities.
• Review and evaluate business cases, project charters, and feasibility studies, advising on strategic fit, risk exposure, and value-for-money considerations.
• Advise on procurement and contracting strategies for projects related to service delivery, ensuring alignment with governance, compliance, and efficiency principles.
• Act as an escalation point for critical delivery challenges, providing solutions and recommendations to overcome delays, cost overruns, or quality shortfalls.
• Review and validate the adequacy of program reporting frameworks, dashboards, and KPIs to ensure transparency and accountability.
• Participate in working groups and review panels, providing subject matter expertise to inform high level decisions.
• Advise on the integration of asset management, digital transformation, and enterprise systems into program delivery to enhance efficiency and sustainability.
• Ensure lessons learned from previous projects are captured, analysed, and embedded into future service delivery initiatives.
• Administer and oversee procurement processes, including specification development, solicitation documentation, coordination of bid meetings, amendments, and commercial negotiations.
• Lead commercial evaluations of RFPs and prepare high-quality Commercial Evaluation Reports, ensuring transparency and compliance.
• Review and provide recommendations on claims, variations, and time extensions, including Engineer's determinations.
• Represent the organization in high-level meetings with consultants and contractors on contractual, commercial, and claims issues.
• Develop and implement enterprise service delivery frameworks, SLAs, and performance monitoring systems to improve responsiveness, value for money, and customer satisfaction.
• Lead the Procurement and Commercial team in implementing EPMO strategy, tools, governance, and reporting across enterprise projects.
• Drive the "Asset Management & Decision-Making" transformation, including development of whole-life cost optimization models, finance & budgeting processes, and aligned procurement procedures.
• Promote a culture of transparency, operational excellence, compliance, and continuous improvement within the service delivery function.
• Ensure that the contract administration is properly carried out by the relevant parties.
• Monitor and report on the performance of contract administration by the relevant parties.

About you

Mandatory requirements

• University degree from a recognised University in an appropriate field such as, Construction Management, Project Management, Commercial Management or equivalent.
• Chartered status or Professional License from internationally recognized professional institutions or organizations.
• Minimum of 20 years postgraduate experience with experience in major infrastructure projects or programmes. Preference will be given to roads, aviation, structures or rail related experience, 10 years in similar position, and 5 years in Qatar and / or the Gulf region.
• Advanced written and verbal communication skills in English.
• Sound Knowledge of contract management and of different contract forms, e.g. FIDIC and Extension of Time Claim analysis
• Solid understanding of Laws & Regulations in Qatar.
• Advanced written and verbal communication skills in Arabic.

Desirable requirements

• Master's degree in a relevant field.

Skills and Competencies

• Demonstrable track record in the delivery of large multidisciplinary projects.
• A "rounded profile", comfortable with planning, analysis and managing process and commercial considerations; the successful candidate will also be able to mobilise people and teams and by their leadership skills lead teams and secure successful deliverables.
• Effective in building good working relationships within complex structures, both internally and with various project stakeholders.
• Leadership of complex projects and programme.
• In-depth knowledge of project execution and commercial procedures.
• Ability to make impartial priority calls and determine appropriate course of action, dealing with many different stakeholder views.
• The ability to think creatively and exercise sound judgement based on analysis of risk.
• Ability to work in multicultural environment and promote collaboration.
• Ability to apply sound judgement, to think laterally and innovatively, and identify new solutions or ways of working to achieve same end goal.
• Demonstrable track record in the delivery of large multidisciplinary projects.

Rewards & benefits

Explore the rewards and benefits that help you thrive - at every stage of your life and your career.

This includes:

• Tax-free salary.
• Life insurance coverage.
• Medical insurance.
• Annual leave balance.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Transportation & housing allowances.
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.

Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.