Accounts Receivable

Company Description

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. 

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Raffles & Fairmont Doha

Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.

Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.

Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.

Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.

About the Application Process

At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Accounts Receivable.

The Accounts Receivable role is responsible for managing and monitoring the hotel’s receivables to ensure timely and accurate collection of revenue. Key responsibilities include processing invoices, reconciling guest and corporate accounts, following up on outstanding payments, maintaining accurate financial records, and supporting month-end closing activities. The role works closely with internal departments and external clients to resolve billing discrepancies, ensure compliance with financial policies, and contribute to the overall financial performance of Raffles & Fairmont Doha.

Key Responsibilities:

• Prepare, verify, and process invoices for guests, corporate clients, and travel partners.
• Monitor accounts receivable balances and follow up on outstanding payments.
• Reconcile guest ledgers, city ledgers, and corporate accounts to ensure accuracy.
• Investigate and resolve billing discrepancies and payment issues in a timely manner.
• Maintain accurate and up-to-date financial records and supporting documentation.
• Process and allocate incoming payments to the appropriate accounts.
• Prepare accounts receivable aging reports and assist with collection activities.
• Support month-end and year-end closing processes by ensuring all receivable transactions are accurately recorded.
• Collaborate with Front Office, Sales, Reservations, and other departments to resolve account-related matters.
• Ensure compliance with company policies, accounting standards, and internal controls.
• Assist with audits by providing required documentation and reconciliations.
• Contribute to improving processes and maintaining efficient cash flow management.

Qualifications

What will you bring to this role?

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Previous experience in Accounts Receivable, Finance, or Accounting, preferably within the hospitality industry.
• Strong understanding of accounting principles and financial procedures.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Experience with hotel accounting systems and ERP software is an advantage.
• Strong numerical, analytical, and problem-solving skills.
• High level of accuracy and attention to detail.
• Excellent organizational and time management abilities.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Good command of written and spoken English; additional languages are an asset.
• Knowledge of hospitality operations and revenue processes is preferred.
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized