L&D Senior Officer - Perm

JOB PURPOSE:

Manage and oversee the comprehensive training and development programs for newly recruited trainees and existing staff, ensuring their effective integration and professional growth within the organization, in alignment with strategic HR objectives under the direction of the Head of Learning and Development and the Human Capital Manager.

KEY ACCOUNTABILITIES:

Resources Learning & Development Management

• Plan and organize learning/development and training programs for managers and senior employees both overseas and locally, in-line with identified needs and skill gaps.
• In coordination with related functional teams, plan roadmaps of trainings tailored to specific employee cohorts, ensuring required competencies built-up.
• Manage training material development in coordination with internal teams and/or through engaging external subject matter experts.
• Manage logistics such as training fees, visas, travel arrangements, and accommodations.
• Manage and oversee the development programs for newly recruited trainees from high school or technical diploma backgrounds, ensuring their progression into competent technical and non-technical roles within the organization.
• Monitor and report on trainee performance and attendance, coordinating with various educational institutions such as Qatar Petroleum, College of North Atlantic - Qatar, Qatar Aeronautical College, and international institutions in the US, Australia, U.K., others.
• Coordinate with educational institutes to schedule training sessions, tests, and manage scholarship payments for trainees.
• Handle daily counselling and disciplinary actions for trainees as necessary, collaborating with the Employee Relations Committee and Legal Department to address training, absence, and performance issues.
• Identify and liaise with training institutes, on-the-job training coordinators, and line supervisors to plan and review training programs, ensuring alignment with organizational needs.
• Work closely with the Technical Training Department and other relevant departments to coordinate various training programs and procedures.
• Manage and track training-related expenses, addressing any discrepancies with concerned departments, and process training invoices through HRMS, ensuring timely payment by the finance department.
• Organize in-house training sessions, negotiate with vendors, arrange for necessary facilities like training halls and materials, and coordinate logistics including visa processing, hotel accommodations, and transportation with the Public Relations department.
• Maintain regular communication with the IT department to facilitate any required changes in support of training programs / platforms.

Team Supervision

• Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.
• Provide on-the-job training and constructive feedback to assigned team to support their overall development.

Budgeting and Financial Performance

• Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.

Policies, Systems, Processes & Procedures

• Provide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements are fulfilled, while delivering a quality, cost-effective service.

Continuous Improvement

• Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Reporting

• Prepare sectional statements and reports timely and accurately to meet QEWC and department requirements, policies and quality standards.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Bachelor's degree in Business Administration, Human Resources Management, or similar discipline from a reputable university.
• 8 years of experience in similar roles in large companies, of which at least 3 years are in positions of progressively increasing managerial responsibilities, demonstrating a strong need for effective leadership skills.

Job-Specific Skills (Generic / Technical):

• Demonstrated problem-solving ability and analytical thinking skills.
• Good understanding of power/energy and water sectors, emerging trends and technologies.
• Proficiency in English (must) and Arabic (plus).
• Demonstrated hands-on operational and implementation experience.
• Ability to work with key stakeholders, senior executives, management team and external partners/advisors through collaboration & teamwork.
• Good communication and presentation skills.
• Good understanding of Qatar and GCC culture and working environment