Spa Therapist

Spa Therapist / Receptionist

As a Spa Therapist / Receptionist, you are responsible to provide a full range of Massage and Beauty Therapy treatments, maintaining a high standard throughout each treatment, and performing retail sales to all members and guests.

Promote the desired work culture by living the 5 winning ways values – Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.

Your day-to-day

• Performing different types of massages, beauty treatments, and wellness therapies
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest
• Communicating with guests during massages to adjust massage techniques as required
• Resolving guest complaints and reporting any accidents to the supervisor
• Cleaning and sanitizing work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use
• Explaining massages, treatments, and therapist to guest and providing suitable recommendations as needed
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor
• Enquiring about guests' medical conditions and allergies before providing spa services
• Suggest and promote retail products or additional services

What We Need From You

• Similar experience in a luxury hotel
• Experience in effective learning and development methods
• Ability to work in a fast‑paced and diverse work environment
• Strong interpersonal skills and excellent command of written and spoken English
• Additional language is an added advantage
• Strong organizational skills
• Result‑oriented and self‑motivated along with a positive attitude

What We Offer

We’ll reward all your hard work with a competitive salary and benefits.