Outlet Supervisor
InterContinental Hotels Group
Outlet Supervisor
IC - Doha Beach & Spa (DOHHA), Street 900, Bldg. No. 25, Zone 61, Al Dafna, West Bay, PO Box 6822, Doha, State of Qatar.
Your Day to Day
As an Outlet Supervisor, you will support the overall outlet operations to deliver and maintain guest satisfaction and business results.
- Supervise the daily operation of the assigned Food & Beverage outlet to ensure efficient and seamless service.
- Lead, coach, and motivate the team to consistently deliver exceptional guest experiences.
- Monitor service standards and ensure compliance with brand and hotel operating procedures.
- Support the Outlet Manager in scheduling, training, performance management, and team development.
- Handle guest feedback professionally and resolve concerns promptly to ensure guest satisfaction.
- Ensure cleanliness, hygiene, safety, and food handling standards are maintained at all times.
- Monitor stock levels, coordinate requisitions, and minimize waste through effective inventory control.
- Drive upselling initiatives and support the achievement of revenue and guest satisfaction targets.
- Conduct pre-shift briefings and communicate daily operational priorities with the team.
What We Need From You
- Similar experience in a luxury hotel and/or resort
- Strong interpersonal skills and excellent command of written and spoken English
- Additional language is an added advantage
- Strong organizational skills
- Ability to work in a fast-paced environment
- Ability to multitask
What We Offer
We’ll reward all your hard work with competitive salary and benefits.
#J-18808-LjbffrVacancy posted 3 days ago
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