Senior Catering Site Manager

To assure quality in the prepration and packaging of products, accuracy of orders, availability of ingredients and supplies, kitchen efficiency, and the safety of staff across multiple Sites.

Job Responsibilities 1

Oversees food production including menu planning, food preparation, portion control, presentation and service to the highest standards including planning and supervising the preparation and cooking of meals.

Responsible for planning, preparing, and managing financial budgets to achieve set targets.

Oversees the procurement and management of food items needed for catering work.

Assists in the preparation of annual catering budgets and meet or exceed budget targets, making efficient and effective use of sources.

To produce cost /sales analysis as required and lead on the development and implementation of effective pricing strategies.

Ensures all catering operations are conducted according to appropriate food safety policies and procedures.

Conducts research to discover new trends in the industry, including menu taste and consumer preferences.

Oversees the inventory management and minimize waste through effective and efficient process of storage and regular stock checks.

Job Responsibilities 2

Guide and train staff in the preparation of different recipes.

Ensures all relevant policies/regulations, including health, safety, and hygiene policies of the firm are maintained when performing their functions.

Ensures that heavy duty kitchen equipment, light equipment, work areas, other facilities and general surroundings of the kitchen and dining areas are maintained to the standards required by the statutory, local authority, safety and hygiene regulations and policies. Likewise ensure that catering staff use safe methods of work at all times.

Ensures that all catering personnel maintain high standards of cleanliness, personal hygiene and appearance.

Maintains good and professional relationship with customers and addresses any customer requests, suggestions and orders promptly.

Ensures that the highest standards of customer care are upheld, including handling positive and negative feedback swiftly, effectively and professionally.

Encourage and promotes harmonious working relationship within the team.

Job Knowledge & Skills

• Knowledge of legislative requirements relating to the catering industry.
• Working knowledge of relevant codes of practice/legislation and quality assurance systems.
• Food hygiene and first aid training /certification and evidence of continuous professional development.
• Knowledge of food service, food production and employee management.
• Knowledge of personal health standards.
• Experience in Food Service industry or large volume meal services.
• Strong leadership and team development skills.
• Solid written and verbal communication skills.
• Experience of a commercial approach, devising initiatives to improve the service to the customer.
• Extensive experience of managing a catering service and successfully leading a team of staff in a high volume food production outlet.
• Excellent interpersonal and customer facing skills and the ability to maintain professionalism, display patience, resilience and politeness within a pressurized environment.
• Ability to coordinate and organize the activities of catering personnel to ensure customer satisfaction and increased returns.
• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

• 10 Years of Experience Required
• 5 Years Managerial Experience Required
• 3 Years GCC experience preferred
• Agility
• AI Fluency
• Catering L3
• Food Presentation L3
• Leadership
• Quality
• Quality and Safety L3
• Resilience
• Site Planning and Preparation L3

Education

Bachelor's Degree in Hospitality or Food and Beverage related course