Sales Account Manager - SMART MANAGEMENT

No of Positions - Qatar(1) (Residents Only) Urgent

Sales Account Manager Duties and Responsibilities

• Sales Account Manager will lead the sales initiatives, close deals and guarantee that the clients’ requirements are fully met.

• Offer necessary product knowledge and technical expertise translating into successful sales.
• Publish go-to-market strategy setting up product positioning, target leads and industries.
• Present proposals on potential clients' needs.
• Present quotes and suggest solutions on clients' needs.
• Uncover potential clients' needs to sell solutions.
• Assist sales through calls and web-based presentations to maintain product positioning and strategies.
• Handle in-depth knowledge of products and technologies, competitors and market conditions.
• Manage industries competitive knowledge to leverage sales cycle.
• Maintain full lifecycle of the sales process from prospecting to closure.
• Work on own or as part of a team to achieve sales targets.
• Manage forecast / pipeline and reflect a true position with date driven deadlines.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Identify prospective customers leads through cold calling, business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences..etc
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback
• Maintain customer records, using automated systems.
• Contribute to the planning and implementation of capacity building based staff.

Sales Account Manager Skills

• Graduate degree in any of the related disciplines such as IT, computing, programming and software engineering.
• Familiarity with Business Relations Management (BRM) and Customers Relations Management (CRM) practices along with ability to build productive business professional relationships
• Work experience in a directly related field will be considered in lieu of graduate degree
• Minimum of 5 years’ experience with a proven track record of accomplishment in selling software solutions in Egypt.
• Highly motivated and target driven with a proven track record in sales.
• Fluency in written and spoken English with strong drafting skills.
• Ability to make oral presentations and write clear reports and guidance in English and Arabic.
• Skilled in MS Office Suite, including Word, Excel, Outlook, PowerPoint, and Internet.
• Seek and apply knowledge, information and best practices.

Core Skills

• Capacity to initiate, sustain and deepen relationships with key clients.
• Good interpersonal skills and ability to work smoothly in a multi-cultural environment while building good teamwork spirit.
• Ability to communicate sensitively and effectively across different constituencies.
• High tolerance rate for working under pressure and dealing with diversified cultures and tense situations.
• Strong ability to analyze data, identifies gaps, and makes recommendations.
• Position requires flexibility and the capacity to deal with ambiguity and change
• Communicative and dynamic/skilled in obtaining information from staff and/or external clients and potential ones as necessary to accomplish duties.
• Demonstrated strength in clients relationships; diplomatic and able to manage conflicts and to move groups toward consensus
• Demonstrated ability to transfer knowledge and skills formally and informally to diverse audiences.
• Patience and dedication to strengthening clients’ organizations and working with clients in a spirit of authentic partnership.