Agent Tools Strategy & Operations Lead
Keka Technologies Private Limited
Keka Technologies Private Limited is hiring an Agent Tools Strategy & Operations Specialist in Lusail, Qatar. This role focuses on optimizing tooling and processes for support agents to enhance efficiency and effectiveness.
The ideal candidate will have 4-6 years of experience in support operations or analytics, strong stakeholder management skills, and an instinctive process-improvement mindset. Benefits include flexible time off, learning budgets, and an agile work environment.
#J-18808-LjbffrVacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the Agent Tools Strategy & Operations Lead in Lusail vacancy
- ...Agent Tools Strategy & Operations Specialist 4-6 Years Experience Full-Time Welcome to Your Next Adventure! We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent...
Keka Technologies Private Limited
Lusail3 hours ago - ...opportunity for innovation? As our CX Strategy and Operations Head , you won’t just be managing a... ...the architect of excellence in Qatar ’s leading Super App. We are looking for a visionary... ...and Engineering to build scalable tools, alerts, and systems that reduce...
ESP Engineered
Lusail4 days ago - ESP Engineered in Lusail, Qatar is looking for a CX Strategy and Operations Head to lead the customer experience strategy and drive operational improvements. The role requires 8+ years of proven experience in customer-centric roles, strong analytical skills, and the ability...
ESP Engineered
Lusail4 days ago - ESP Engineered in Al-Daayen, Lusail is seeking a Deputy Director – Food Operations. This high-impact role will focus on optimizing performance and profitability within the Food vertical. The successful candidate will partner with the COO to establish operational roadmaps...
ESP Engineered
Lusail4 days ago - ...enhance delivery processes and eliminate delays. This role demands strong analytical skills and the ability to develop actionable strategies based on data insights. The ideal candidate will have 4–6 years of relevant experience in fast-paced environments, empowering...
Keka Technologies Private Limited
Lusail3 hours ago - ESP Engineered in Lusail, Qatar is looking for a Catalogue Coordinator to enhance product categorization across their platform. This role will manage the categorization framework, oversee moderation quality, and generate performance reports. The ideal candidate will have...
ESP Engineered
Lusail4 days ago - ...capability across the entire design-to-operation lifecycle, offering advisory, architecture... ...are met consistently. Assist in leading the overall operations, business development... ...Leadership ◦ Develop and implement business strategies to achieve revenue and growth targets....
- ...Specialist for the Food Vertical in Lusail, Qatar. The role involves partnering with the Food GM, owning the P&L, and driving financial strategies to enhance business results through commercial insights. The ideal candidate should have 7+ years in FP&A or commercial...
ESP Engineered
Lusail2 days ago - ...The Operations Excellence Head will lead and implement process optimization initiatives, drive performance improvements... ...inventory placement and picking strategies and leverage technology in... ...Learning budgets and access to courses and tools for personal growth. Flexible...
ESP Engineered
Lusail1 day ago - ...Build, mentor, and lead a high-performing DS&AI... ...the organizational data strategy, defining standards and... ..., time series, NLP, AI agents). ~ Proven track record... ...access to courses, and tools for your growth. Flexible... ...across product and operations. Great Place to Work...
ESP Engineered
Lusail4 days ago - ...Specialist to support the Marketplace GM in commercial operations. You will own the Marketplace P&L and lead financial analysis to drive strategic decision-... ...strong financial modeling skills, and familiarity with tools like Power BI and TM1. A collaborative and agile...
ESP Engineered
Lusail2 days ago - ...offers true end-to-end capability across the entire design-to-operation lifecycle, offering advisory, architecture, engineering, design... ...then Payment submission and follow ups. Project kick-start: Lead the initiation of the kick-start phase for new projects, coordinate...
- ...The Vertical Operations Director is responsible for owning and scaling... ...Magic You Bring Vertical Strategy and Operating Model (Define... ...Team Leadership (Build and lead strong vertical operations teams... ..., access to courses, and tools for your growth. Flexible...
ESP Engineered
Lusail2 days ago - ...experience. Recommend visibility strategies for trending, seasonal, and... ...issues, quantify impact, and lead initiatives to improve... ...catalog management, content operations, e-commerce, or product data... ...Experience working with AI moderation tools, content quality frameworks,...
ESP Engineered
Lusail4 days ago - ...disciplined and detail-oriented Ad Operations Specialist to handle the... ...: ensuring that the strategy defined by the leadership is... ...media plans provided by the Lead. Ensure all creative assets... ...English is MANDATORY Technical Tools: Experience with Ad Servers...
ESP Engineered
Lusail4 days ago - ...The Snoomart Operations Manager acts as the critical bridge between the driver supply team and... ...into customer-facing failures. Lead periodic cross-functional ops reviews with... ...Learning budgets, access to courses, and tools for your growth. Flexible Time Off – We...
ESP Engineered
Lusail2 days ago - ..., located in Al-Daayen, Lusail, is hiring a Senior Product Manager to oversee internal support and operations tools. The role involves defining product roadmaps, leading the full product lifecycle, and enhancing efficiency through automation. Candidates should have over...
ESP Engineered
Lusail4 days ago - ...Duration: 3 Months extendable Contract Job Description: Lead, plan, and manage all Electrical & Instrumentation activities at... ...consultants, and internal teams. Identify and resolve technical and operational issues during execution. Prepare progress reports and ensure...
- ...ESP Engineered is looking for a Vertical Operations Director in Lusail, Qatar. This role focuses on operational performance across grocery... .... You will own daily operations, build scalable models, and lead a team committed to customer satisfaction and cross-functional...
ESP Engineered
Lusail2 days ago - ...As CRM & Growth Architect Lead, you will own the strategic and... ...leveraging the full potential of tools like Braze, BigQuery, and... ...Cards, or advanced segmentation strategies. Perks & Worklife Magic... ...processes across product and operations. We are an equal...
ESP Engineered
Lusail4 days ago - ...The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring... ...SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data...
ESP Engineered
Lusail4 days ago - ...ensure data accuracy across reporting. The ideal candidate has 4-5 years in data analytics, excels in SQL, and is proficient with tools like Looker or Tableau. The role offers flexible time off, learning opportunities, and a collaborative work environment. #J-18808-...
ESP Engineered
Lusail3 days ago - ...Deputy Director – Food Operations We are looking for a Deputy Director – Food Operations to fully own the operational performance... ...Product and Tech to automate manual workflows and enhance dispatch, batching, and visibility tools. Lead root‑cause #J-18808-Ljbffr...
ESP Engineered
Lusail4 days ago - ...Responsibilities Lead, manage, and develop a team of translators, moderators and onboarding associates across multiple markets.... ...timely delivery against SLAs. Track productivity, quality, and operational KPIs, ensuring targets are consistently achieved. Identify...
ESP Engineered
Lusail4 days ago - ...PH Consultancy is seeking an experienced HR Manager based in Lusail, Qatar, to manage HR operations for a workforce of over 500 employees. The ideal candidate will lead recruitment efforts, maintain employee records, and ensure compliance with labor regulations. Applicants...
PH Consultancy
Lusail4 days ago - ...ESP Engineered is looking for a Senior Data Analyst to support operations and logistics in Qatar. You'll collaborate with various teams to convert data into actionable insights that improve order deliveries. The role requires a minimum of 5 years' experience in analytics...
ESP Engineered
Lusail21 hours ago - ...Snoonu is looking for a Procurement Coordinator based in Lusail, Qatar, to support the procurement team with key operational responsibilities such as data management, supplier coordination, and claims handling. You will ensure smooth operations by handling essential functions...
ESP Engineered
Lusail2 days ago - ...and implementing an integrated sales strategy that maximizes revenue, drives market... ...the region and beyond. ~Develop and lead a unified sales strategy across all business... ..., including corporate clients, travel agents, tour operators, DMCs, event organizers, and...
- ...CrowdStrike is a global leader in cybersecurity, seeking a Regional Marketing Specialist to execute marketing strategies within the U.S. Enterprise market. The role is remote and involves collaboration across teams to drive new opportunities and accelerate pipeline growth...
questzorica
Lusail3 days ago - ...proven track record of mentoring teams and delivering measurable business outcomes. You will be responsible for shaping the data strategy, leading projects from inception to deployment, and maintaining high standards in technical excellence while fostering a collaborative...
ESP Engineered
Lusail4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Agent Tools Strategy & Operations Lead. Be the first to apply!
