Responsiblity: • Maintaining apositive, empathetic, and professional attitude toward customers atall times. • Responding promptly to customerinquiries. • Communicating with customers throughvarious channels. • Acknowledging and resolvingcustomer complaints. • Knowing our...
aman
Dukhan
more than 2 months ago
...Manage large volumes of incoming and outgoing calls in a timely mannerFollow communication "scripts" when dealing with different topicsDetermine... ...extra stepsKeep records of all conversations in our contact center database in an understandable wayAttending educational seminars...
Power International Holding Qatar
Doha
a month ago
...and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Follow proper...
The Ritz-Carlton
Doha
2 days ago
Urgent Requirement!!
Minimum Job Requirements:
Job Location: Doha, Qatar
Minimum Job Requirements:
- Candidates should be locally available in Qatar. With NOC & transferable Visa.
- With valid Qatar ID.
- Candidate must have 02-03 years of experience in similar...
The Ritz-Carlton
Doha
a month ago
...We are seeking a dedicated Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing efficient and effective customer service. This role requires excellent communication...
Al Abdulghani Motors
Doha
a month ago
...andaccess data in reservation system. Indicate special roomreservation types (e.g., complimentary rooms, employee discounts,travel agent inspection rates, and wholesale reservations) byinputting the correct code and rate into the reservationsystem. • Follow proper escalation...
The Ritz-Carlton
Dukhan
more than 2 months ago
-Handle customer inquiries regarding all types of services according to the Call Center
processes and KPI s and by the suitable approach (telephone, fax, mai
l,..) in the required time frame.
-Capture information and enter data into the computer system (CRM) in...
Zero One Business Solutions
Doha
a month ago
...Hiring Female Call Center Agents for Qatar University: - Must be a graduate of Qatar University - Must have Call Center experience - Must have good communication skills in both Arabic and English - Must have a valid Qatar ID - Must be available to join immediately Application...
ECCO
Al Wakrah
more than 2 months ago
...Answer incoming calls and respond to customer's emails.
Management and resolve customer complaints.
Sell products and place customer orders in the computer system.
Identify and escalate issues to supervisors.
Provide product and service information to customers...
Mekdam Technical Services
Qatar
more than 2 months ago
...sesizărilor clienților.
Vei apela clienții care și-au manifestat dorința de a fi contactați.
Vei contacta clienți pentru: welcome call, promovare servicii/ produse, sondaje de opinie.
Vei răspunde în scris clienților la solicitările și sesizările înregistrate prin...
Energy Jobline
Doha
21 days ago
Responsible for providing customer service and technical support to customers via phone, email and chat. This can include responding to customer inquiries, resolving customer problems, and providing product or service information.
Advanced Construction Technology Services ACTS
Doha
18 days ago
...Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients...
Alfardan Medical with Northwestern Medicine
Doha
a month ago
...Recognize document and alert the supervisor of trends in customer calls and recommend possible process improvements.
Diligently... ...the entire banking products provided through the customer care center and related risks together with a working knowledge of front office...
Talent Pal
Doha
1 day ago
• Obtains client information byanswering telephone calls; interviewing clients; verifyinginformation. • Determines eligibility bycomparing client information torequirements. • Establishes policies by enteringclient information; confirming pricing. • Informsclients by explaining...
alfardan group
Dukhan
more than 2 months ago
...resolution.
Keep accurate records and document customer service actions and discussions.
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
Schedule:
Monday to Friday 7:00AM to 3...
Confidential
Doha
more than 2 months ago
...Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.... ....
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software...
Weill Cornell Medicine
Doha
a month ago
...Qatar Aluminum Limited is seeking a passionate and resourceful Call Center Assistant to join our team. This is a part-time position with the opportunity to work remotely from home. As an Associate Level role, we require a minimum of 2 years of experience in a customer...
qatar aluminium
Dukhan
24 days ago
...a problem, and to determine the best course of action.
Updating customer profile after addressing a problem is also part of a call center operator description.
Operators play a vital role in providing OTP assistance to customers. They may take customers’ orders, resolve...
Alfardan Medical with Northwestern Medicine
Doha
a month ago
...As a Guest Service Center Agent, you will be responsible for dealing with guest requirements in a courteous and professional sales-oriented manner to both internal and external guests.
Similar experience in a luxury hotel and/or resort
Very good English communication...
IHG Hotel & Resorts
Doha
13 days ago
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery. ...
Confidential
Doha
more than 2 months ago
¿Qué harás?
Gestionar performance individual y grupal de la vertical que aseguren productividad y calidad en la gestión comercial.
Mapear, diseñar y proponer mejoras en la ejecución de los procesos.
Mejorar en NPS con iniciativas , buscando mejorar la experiencia...
Confidential
Doha
more than 2 months ago
Page staff member when requested
Abide by principles of guest privacy
Be aware of local telephone listings and frequently dialed numbers
Advise defects on switchboard equipment to Supervisor
Maintain a clean work environment
Other Responsibilities
Maintain...
Rixos Hotels
Doha
more than 2 months ago
An executive directs, plans, and coordinates operational activities for their organization or company and are normally responsible for devising policies and strategies to meet company goals. Executives often travel to attend meetings and conferences and visit regional,...
Confidential
Doha
more than 2 months ago
Responsiblity:
Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.
Processing...
Minor International Doha
Doha
23 days ago
Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform...
Accor Hotels
Doha
a month ago
...Job Description : • Receiving calls and registering service request. • Handling and resolving customer complaints. • Monitoring open... ...Skills : • Minimum 3 to 4 years’ experience as Call attendant/ Call Center Executive • Should have relevant experience in facilities...
TADMUR HOLDING WLL
Al Wakrah
more than 2 months ago
Teamwork:
Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results
Actively participate in wider hotel meetings
Interact with department and hotel staff in a professional and positive manner...
Hilton
Doha
a month ago
...timely and efficient manner Accept and deliver all messages correctly and promptly for both Guests and management Ensure all wake up calls take place at the correct time Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote...
Hilton
Dukhan
more than 2 months ago
~ The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.
~· The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently...
Dusit Doha Hotel
Doha
more than 2 months ago
About the job:
Responsible for providing oversight for customer service staff.
Responsible for establishing departmental policies and procedures.
Primary duties may include but are not limited to: Directs implementation and administration of benefit programs...
Confidential
Doha
more than 2 months ago