...Job Description
About the job Call Center Agent
JOB DESCRIPTION:
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support...
...Job Description
Job Summary
The Call Center Agent answers incoming calls from patients who want to book/change/cancel appointments, respond to inquiries, manage complaints, and provide general information.They will be a member of the primary contact team for patients...
...Manage large volumes of incoming and outgoing calls in a timely mannerFollow communication "scripts" when dealing with different topicsDetermine... ...extra stepsKeep records of all conversations in our contact center database in an understandable wayAttending educational seminars...
...We are seeking a dedicated Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing efficient and effective customer service. This role requires excellent communication...
...Job Description
Customer Service agent Female Arabic Nationality speaking (Arabic & English) for facilities management company.... ...Responsibilities:
- Obtains client information by answering telephone calls.
- Manage and booking appointments.
- Excellent...
...and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Follow proper...
Urgent Requirement!!
Minimum Job Requirements:
Job Location: Doha, Qatar
Minimum Job Requirements:
- Candidates should be locally available in Qatar. With NOC & transferable Visa.
- With valid Qatar ID.
- Candidate must have 02-03 years of experience in similar...
-Handle customer inquiries regarding all types of services according to the Call Center
processes and KPI s and by the suitable approach (telephone, fax, mai
l,..) in the required time frame.
-Capture information and enter data into the computer system (CRM) in...
Responsiblity:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
...
...Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.
Job Description
Call Center Attendant
~Process all incoming and outgoing calls accurately and courteously
~Ensure smooth internal telecommunication as per...
...operations of the customer service department and call centre to ensure high levels of customer... ...service representatives and call centre agents.
Monitor customer interactions to... ...Knowledge of customer service / call center technologies and best practices
Ability...
...Job Description
Responsibilities:
# Make calls to different companies introducing business capabilities and helping to finding... ...service role is preferred.
# Proficiency in using call center software and systems.
Skills
Excellent communication...
...sesizărilor clienților.
Vei apela clienții care și-au manifestat dorința de a fi contactați.
Vei contacta clienți pentru: welcome call, promovare servicii/ produse, sondaje de opinie.
Vei răspunde în scris clienților la solicitările și sesizările înregistrate prin...
Job Number 24051865
Job Category
Rooms & Guest Services Operations
Location
Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management POSITION SUMMARY...
Responsible for providing customer service and technical support to customers via phone, email and chat. This can include responding to customer inquiries, resolving customer problems, and providing product or service information.
...resolution.
Keep accurate records and document customer service actions and discussions.
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
Schedule:
Monday to Friday 7:00AM to 3...
...A Magic Center Agent accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge... ...promptly for both Guests and management
Ensure all wake up calls take place at the correct time
Demonstrate knowledge of all...
...Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.... ....
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software...
...Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients...
...approval.
Responsible to perform daily functionality checks of CCTV, Microphones, Duress and AC system. Maintain records, raise fault calls and liaise with relevant department as necessary to keep security systems in optimal working conditions.
Responsible for...
Qatar Airways Group
Doha
3 days ago
...a problem, and to determine the best course of action.
Updating customer profile after addressing a problem is also part of a call center operator description.
Operators play a vital role in providing OTP assistance to customers. They may take customers’ orders, resolve...
An executive directs, plans, and coordinates operational activities for their organization or company and are normally responsible for devising policies and strategies to meet company goals. Executives often travel to attend meetings and conferences and visit regional,...
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery. ...
Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform...
...knowledge
INTERNAL
Act as a single point of contact for phone calls and emails regarding IT issues and queries
Receiving, logging... ...and maintaining the day-to-day operations of the Banks Data Center Activities, Maintain batch job processing and manage the process...
Vistas
Doha
3 days ago
¿Qué harás?
Gestionar performance individual y grupal de la vertical que aseguren productividad y calidad en la gestión comercial.
Mapear, diseñar y proponer mejoras en la ejecución de los procesos.
Mejorar en NPS con iniciativas , buscando mejorar la experiencia...
Teamwork:
Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results
Actively participate in wider hotel meetings
Interact with department and hotel staff in a professional and positive manner...
...As a Guest Service Center Agent, you will be responsible for dealing with guest requirements in a courteous and professional sales-oriented manner to both internal and external guests.
Similar experience in a luxury hotel and/or resort
Very good English communication...
About the job:
Responsible for providing oversight for customer service staff.
Responsible for establishing departmental policies and procedures.
Primary duties may include but are not limited to: Directs implementation and administration of benefit programs...
~ The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.
~· The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently...