...operations of the customer service department and call centre to ensure high levels of customer...  ...service policies and procedure. Manage a team of customer service...  ...Knowledge of customer service / call center technologies and best practices Ability... 

Ali Bin Ali

Doha
4 days ago
 ...highest tower of its kind, reaching 82 metres. Job Description Call Center Attendant ~Process all incoming and outgoing calls...  ...Attend all briefings, meetings, and trainings as assigned by management ~Report for duty on time wearing a clean and complete uniform... 

The Hoxton

Doha
5 days ago
 ...Responsiblity: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering...  ..., and explain expectations to employees. Assisting other management team members in identifying trends and establishing call... 

Brunel Qatar

Doha
11 days ago
 ...Job Description About the job Call Center Agent JOB DESCRIPTION: Take customer calls and provide accurate, satisfactory answers...  ...new employees and inform them about the companys customer management policies REQUIREMENT: Strong communication, both written... 

Lifelinks International Resources, Inc

Doha
8 days ago
 ...Description Responsibilities: # Make calls to different companies introducing...  ...and escalating issues when necessary. # Managing and updating customer accounts. # Upselling...  ...preferred. # Proficiency in using call center software and systems. Skills... 

Madre Integrated Engineering

Doha
8 days ago
 ...Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.... 

qatar manpower agency

Doha
4 days ago
 ...Job Description Job Summary Call Center Officer will answer and direct all The View Hospital’s incoming telephone calls, and lines...  ...change, etc.; escalates issues to team lead, supervisor and manager as appropriate. Proactively participates in call center continuation... 

Power International Holding

Qatar
8 days ago
 ...sesizărilor clienților. Vei apela clienții care și-au manifestat dorința de a fi contactați. Vei contacta clienți pentru: welcome call, promovare servicii/ produse, sondaje de opinie. Vei răspunde în scris clienților la solicitările și sesizările înregistrate prin... 

Energy Jobline

Doha
a month ago
 ...Job Category Sales & Marketing Location Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha...  ...Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The Marketing and Communications Manager ,... 

Marriott International, Inc.

Doha
4 days ago
¿Qué harás? Gestionar performance individual y grupal de la vertical que aseguren productividad y calidad en la gestión comercial. Mapear, diseñar y proponer mejoras en la ejecución de los procesos. Mejorar en NPS con iniciativas , buscando mejorar la experiencia...

Confidential

Doha
more than 2 months ago
 ...Job Description Job Summary The Call Center Agent answers incoming calls from patients who want to book/change/cancel appointments, respond to inquiries, manage complaints, and provide general information.They will be a member of the primary contact team for patients... 

Power International Holding

Doha
8 days ago
About the job: Responsible for providing oversight for customer service staff. Responsible for establishing departmental policies and procedures. Primary duties may include but are not limited to: Directs implementation and administration of benefit programs...

Confidential

Doha
more than 2 months ago
PSD Officer (Call Center) Qualification: • Nurses/Paramedical Specialists/Pharmacists Mandatory experience in Medical Insurance Good English and Arabic communication skills Advantage for those with prior experience in a call-center or customer-oriented role • Flexible... 

GlobeMed

Qatar
10 days ago
 ...Job Category Sales & Marketing Location Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha...  ...Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY The Assistant Marketing Manager, Delta... 

Marriott International, Inc.

Doha
5 days ago
 ...Manage large volumes of incoming and outgoing calls in a timely mannerFollow communication "scripts" when dealing with different topicsDetermine customer needs...  ...records of all conversations in our contact center database in an understandable wayAttending educational... 

Power International Holding Qatar

Doha
a month ago
 ...Job Description : • Receiving calls and registering service request. • Handling and...  ...priority issues and reporting to the higher management. • Following up complicated customer calls...  ...years’ experience as Call attendant/ Call Center Executive • Should have relevant experience... 

TADMUR HOLDING WLL

Al Wakrah
more than 2 months ago
 ...Microphones, Duress and AC system. Maintain records, raise fault calls and liaise with relevant department as necessary to keep...  ...future scope of development regarding Access Control (AC) and Video Management System (VMS) used in ASOC. Incorporate all latest/revised amendments... 

Qatar Airways Group

Doha
4 days ago
 ...We are seeking a dedicated Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing efficient and effective customer service. This role requires excellent communication... 

Al Abdulghani Motors

Doha
more than 2 months ago
 ...Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services....  .... Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software... 

Weill Cornell Medicine

Doha
more than 2 months ago
 ...Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients... 

Alfardan Medical with Northwestern Medicine

Doha
a month ago
 ...Service agent Female Arabic Nationality speaking (Arabic & English) for facilities management company.  Job Responsibilities:  - Obtains client information by answering telephone calls.  - Manage and booking appointments.  - Excellent communication and coordination... 

Kafu Facility management

Doha
8 days ago
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than...

DHL

Qatar
3 days ago
 ...Act as a single point of contact for phone calls and emails regarding IT issues and queries Receiving, logging and managing of calls via telephone and email First level...  ...the day-to-day operations of the Banks Data Center Activities, Maintain batch job processing... 

confidential

Qatar
2 days ago
 ...Qatar Aluminum Limited is seeking a passionate and resourceful Call Center Assistant to join our team. This is a part-time position with the opportunity to work remotely from home. As an Associate Level role, we require a minimum of 2 years of experience in a customer... 

qatar aluminium

Dukhan
a month ago
 ...Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery.... 

Confidential

Doha
more than 2 months ago
Improving customer service experience, create engaged customers and facilitate organic growth Taking ownership of customers issues and following problems through to resolution. Keep accurate records and document customer service actions and discussions. Recruit...

Confidential

Doha
more than 2 months ago
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies ...

The Ritz-Carlton

Doha
11 days ago
Urgent Requirement!! Minimum Job Requirements: Job Location: Doha, Qatar Minimum Job Requirements: - Candidates should be locally available in Qatar. With NOC & transferable Visa. - With valid Qatar ID. - Candidate must have 02-03 years of experience in similar...

The Ritz-Carlton

Doha
more than 2 months ago
 ...a problem, and to determine the best course of action. Updating customer profile after addressing a problem is also part of a call center operator description. Operators play a vital role in providing OTP assistance to customers. They may take customers’ orders, resolve... 

Alfardan Medical with Northwestern Medicine

Doha
a month ago
An executive directs, plans, and coordinates operational activities for their organization or company and are normally responsible for devising policies and strategies to meet company goals. Executives often travel to attend meetings and conferences and visit regional,...

Confidential

Doha
more than 2 months ago