...Must Haves:
• 2+ years of high volume (80+) call center experience, ideally includes some outbound call center experience
• 1+ year remote work experience
• No more than 3mo work gap since last role
• Have been in past positions for 1+ years (do not want candidates...
Insight Global
Doha
1 day ago
Responsiblity:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
...
qatar manpower agency
Doha
8 days ago
...sesizărilor clienților.
Vei apela clienții care și-au manifestat dorința de a fi contactați.
Vei contacta clienți pentru: welcome call, promovare servicii/ produse, sondaje de opinie.
Vei răspunde în scris clienților la solicitările și sesizările înregistrate prin...
Energy Jobline
Doha
a month ago
...Responsiblity:
Hiring, training, coaching, and leading call center representatives as they provide support for customers.
Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot...
Brunel Qatar
Doha
15 days ago
...Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients...
Alfardan Medical with Northwestern Medicine
Doha
more than 2 months ago
...Manage large volumes of incoming and outgoing calls in a timely mannerFollow communication "scripts" when dealing with different topicsDetermine... ...extra stepsKeep records of all conversations in our contact center database in an understandable wayAttending educational seminars...
Power International Holding Qatar
Doha
a month ago
...We are seeking a dedicated Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing efficient and effective customer service. This role requires excellent communication...
Al Abdulghani Motors
Doha
more than 2 months ago
...Recognize document and alert the supervisor of trends in customer calls and recommend possible process improvements.
Diligently... ...the entire banking products provided through the customer care center and related risks together with a working knowledge of front office...
Talent Pal
Doha
14 days ago
...Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.... ....
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software...
Weill Cornell Medicine
Doha
more than 2 months ago
...a problem, and to determine the best course of action.
Updating customer profile after addressing a problem is also part of a call center operator description.
Operators play a vital role in providing OTP assistance to customers. They may take customers’ orders, resolve...
Alfardan Medical with Northwestern Medicine
Doha
more than 2 months ago
Urgent Requirement!!
Minimum Job Requirements:
Job Location: Doha, Qatar
Minimum Job Requirements:
- Candidates should be locally available in Qatar. With NOC & transferable Visa.
- With valid Qatar ID.
- Candidate must have 02-03 years of experience in similar...
The Ritz-Carlton
Doha
more than 2 months ago
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type.
Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies ...
The Ritz-Carlton
Doha
15 days ago
Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform...
Accor Hotels
Doha
more than 2 months ago
Improving customer service experience, create engaged customers and facilitate organic growth
Taking ownership of customers issues and following problems through to resolution.
Keep accurate records and document customer service actions and discussions.
Recruit...
Confidential
Doha
more than 2 months ago
-Handle customer inquiries regarding all types of services according to the Call Center
processes and KPI s and by the suitable approach (telephone, fax, mai
l,..) in the required time frame.
-Capture information and enter data into the computer system (CRM) in...
Zero One Business Solutions
Doha
more than 2 months ago
About the job:
Responsible for providing oversight for customer service staff.
Responsible for establishing departmental policies and procedures.
Primary duties may include but are not limited to: Directs implementation and administration of benefit programs...
Confidential
Doha
more than 2 months ago
...Job Description
Responsibilities:
# Make calls to different companies introducing business capabilities and helping to finding... ...service role is preferred.
# Proficiency in using call center software and systems.
Skills
Excellent communication...
...overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.... ...and communication skills
Knowledge of customer service / call center technologies and best practices
Ability to analyze data and make...
...Job Description
About the job Call Center Agent
JOB DESCRIPTION:
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support...
...Job Description
Job Summary
The Call Center Agent answers incoming calls from patients who want to book/change/cancel appointments, respond to inquiries, manage complaints, and provide general information.They will be a member of the primary contact team for patients...
...Control Center Duty Officers
Qatar Airways Group Location Doha, Qatar Category Corporate & Commercial Job Id 2400005D Closing Date... ..., Duress and AC system. Maintain records, raise fault calls and liaise with relevant department as necessary to keep security...
Qatar Airways
Doha
2 days ago
...knowledge
INTERNAL
Act as a single point of contact for phone calls and emails regarding IT issues and queries
Receiving, logging... ...and maintaining the day-to-day operations of the Banks Data Center Activities, Maintain batch job processing and manage the process...
Vistas
Doha
3 days ago
...Position: Document Control Center Specialist – RLPP Project
Location: Doha, Qatar, RLPP Project Management Team (PMT) Office
Responsibility: Support all document control center technologies in use by the RLPP project teams.
Reports To: Document Control Manager...
Strategic Contract Resources
Doha
2 days ago
Responsible for providing customer service and technical support to customers via phone, email and chat. This can include responding to customer inquiries, resolving customer problems, and providing product or service information.
Advanced Construction Technology Services ACTS
Doha
a month ago
...can excel academically and reach their full potential.
Position Overview:
We are seeking a dedicated and experienced Learning Center Director to oversee the operations of our tutoring center. The ideal candidate will have a strong background in education,...
Confidential
Doha
3 days ago
...bout the role:
As a Airport Operations Control Center Officer, you will be responsible for helping us achieve this ambition:
Allocation of the parking stands of DIA through the Gate Management System in order to accommodate the traffic according to the safety restrictions...
Hamad International Airport
Doha
4 days ago
Responsibilities:
* Monitor security alerts and logs from various cybersecurity tools and platforms to detect and prioritize potential threats.
* Lead in-depth analysis of security events, including network traffic, endpoint alerts, and system logs, to identify ...
Insight Global
Doha
1 day ago
Cycle Time Reduction : Develop and implement strategies to reduce repair cycle times, minimize non-conformance failures, adhere to quality regulations and optimize operational efficiency.
Continuous Improvement: Create initiatives to drive a culture of continuous ...
Siemens
Doha
4 days ago
Summary:
We are seeking a motivated and proactive Talent Acquisition Executive to join our team. The Talent Acquisition Executive will be responsible for sourcing, screening, and recruiting candidates to fulfill manpower needs across various departments and positions...
Qureos
Doha
2 days ago
..., ensure audience participation occurs.
• Utilise group facilitation strategies that promote the development of a safe, learner-centered environment, group cohesion, comfort with risk taking, and commitment to common learning objectives.
• Utilise group facilitation...
Aspire Zone
Doha
2 days ago